JOB DETAILS
Remote Application Systems Analyst
CompanyBCA Financial Services
LocationPalmetto Bay
Work ModeRemote
PostedOctober 7, 2026
About The Company
Who We Are
Over seventy-five years ago, BCA’s founding fathers laid the strong foundation for which BCA would continue to grow. They formed a culture of family values and corporate identity that the current owners continue to build upon today.
Since day one, we have collected compassionately and with a customer-centric approach which has contributed to our reputation of a successful organization and reliable partner. Earning the absolute trust of our clients and their consumers, and providing them with exceptional service are our guiding principles and the compass that guides our business decisions.
What We Do
We give our clients the peace of mind, security, and infrastructure you would expect from a larger organization but offer the flexibility and personalized service you would expect from a boutique business model. We pride ourselves on our ability to design solutions that are built around our clients’ unique business and customer service goals.
Our extensive knowledge of the accounts receivable management industry, significant consumer insight, and creative approach to revenue recovery allows us to be a strategic partner, focused on our clients’ goals.
How We Do It
We consistently meet client satisfaction and revenue recovery goals by combining decades of experience with emerging technology, a culture of innovation, and unique workflow strategies tailored to fit our clients’ needs and the needs of their consumers.
Our partners maintain a comfort level knowing that we are compliant with all necessary security requirements, state and federal regulations, and industry standards for maximum revenue recoveries.
About the Role
Description
Join BCA Financial Services' collaborative and innovative technology team dedicated to delivering secure, reliable, and efficient business solutions. We are seeking an experienced Remote Application Systems Analyst who enjoys solving complex problems, improving processes, and supporting critical business applications data processes, and technology infrastructure.
What We Offer:
- Competitive starting salary
- Fully Remote
- Medical, dental, vision, GAP, and life insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-provided equipment
What You'll Do:
- Provide technical support and resolve application, system, and communication issues for internal users and clients.
- Manage user accounts, system access, and security permissions to maintain data confidentiality and system integrity.
- Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
- Analyze system performance, identify issues, and implement corrective solutions.
- Document business processes, technical procedures, system changes, and user instructions.
- Coordinate the timely processing and delivery of client data files and system-generated deliverables.
- Collaborate with cross-functional teams to gather requirements, improve processes, and support application development initiatives.
- Support the implementation, enhancement, and maintenance of business information systems.
- Identify opportunities for process improvement and recommend solutions that increase efficiency and effectiveness.
- Monitor system access points and report potential security risks or compliance concerns.
- Assist with client onboarding, user training, and knowledge transfer activities.
- Maintain strong relationships with internal departments, clients, vendors, and industry partners while delivering exceptional customer service.
- Manage competing priorities and ensure assignments are completed accurately and on schedule.
- Provide training and support to new team members as needed.
- Perform other duties as assigned.
Requirements
Qualifications:
- 3-5 years of experience preferred in application support, systems analysis, information technology, or a related field.
- High school diploma or equivalent required; additional technical education or certifications are a plus.
- Proficiency with Microsoft Office applications.
- Experience with the FACS platform, including Enable, Report Writer, Event Tactics, and Logic Blocks preferred.
- Working knowledge of application security principles and data protection best practices.
- Relevant certifications such as CompTIA Security+, GIAC Security Essentials (GSEC), CEH, CISSP, or CISM are preferred.
- Knowledge of FDCPA, FCCPA/FCCCPA, and FCRA regulations is preferred.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to quality.
- Ability to manage multiple priorities in a fast-paced environment.
- Demonstrated customer-service mindset and ability to build productive working relationships.
- Ability to work independently and collaboratively within a team environment.
Work-From-Home Requirements:
- Must reside in: AZ, FL, GA, MO, MS, NC, NE, OH, PA, SC, TN, TX, UT, or VA
- Quiet, private workspace
- High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
- Wi-Fi and hotspots are not supported
- Must meet tech requirements before training begins
BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: application systems analyst, applications analyst, systems analyst, business systems analyst, application support analyst, systems support analyst, IT systems analyst, technical systems analyst, enterprise applications analyst, implementation analyst, application support, system administration, business process improvement, systems integration, SQL, database management, process automation, information security, data integrity,
Key Skills
Application supportSystems analysisTechnical supportData processingSystem administrationProcess improvementSecurity permissionsTroubleshootingRequirement gatheringClient onboardingCustomer serviceFACS platformMicrosoft OfficeData protectionApplication securityCommunication
Categories
TechnologyCustomer Service & SupportData & AnalyticsSoftwareSecurity & Safety
Benefits
Medical insuranceDental insuranceVision insuranceGAP insuranceLife insurance401(k) with company matchPaid time offPaid holidaysCompany-provided equipment
Job Information
📋Core Responsibilities
The Application Systems Analyst provides technical support, manages user access, and maintains business applications and data workflows. They also collaborate with cross-functional teams to improve processes and ensure the secure, efficient delivery of client data.
📋Job Type
full time
💰Salary Range
$80,000 - $100,000
📊Experience Level
2-5
💼Company Size
155
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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