JOB DETAILS
Senior Creative Account Manager
CompanyDigital
LocationManila
Work ModeRemote
PostedOctober 7, 2026
About The Company
DIGITAL connects technology builders and buyers to accelerate the adoption and commercialization of Canadian solutions.
Established in 2018 under the Government of Canada’s Supercluster Initiative, DIGITAL brings together industry leaders, SMEs, and post-secondary institutions to collaborate on large-scale projects that drive innovation and the development of technology solutions in sectors critical to Canada, such as mining and energy, housing, workforce development and health.
Since inception, DIGITAL has delivered billions in projected revenue for Canadian companies, retained sovereign IP, launched hundreds of commercial products, and helped tens of thousands of Canadians gain the skills needed for the digital economy.
Learn more at digitalsupercluster.ca
About the Role
We are looking for a Senior Creative Account Manager (Full-time, Remote) with strong agency or creative experience to lead client relationships and oversee the delivery of high-quality creative work. This role will act as the key bridge between clients and creative teams, understanding business needs, shaping clear requirements, reviewing deliverables, and ensuring work is strategically aligned, accurate, and client-ready.
Responsibilities
- Own and manage key client relationships and day-to-day communication.
- Lead client discussions to understand objectives, requirements, and priorities.
- Translate business needs into clear and actionable creative briefs.
- Advise clients and manage expectations around scope, timelines, and deliverables.
- Coordinate closely with designers, copywriters, strategists, and other creative specialists.
- Review creative work for quality, accuracy, brand alignment, and overall effectiveness.
- Provide clear, constructive feedback and creative direction to internal teams.
- Consolidate and manage client feedback, revisions, and approvals.
- Identify risks, gaps, or unclear requirements early and recommend solutions.
- Ensure all deliverables are polished and client-ready.
Requirements
- Significant experience in senior account management, client services, or creative project/account management.
- Strong background within a creative, advertising, digital, or marketing agency.
- Proven experience managing senior client stakeholders and complex creative projects.
- Excellent communication, presentation, and relationship-management skills.
- Strong creative judgment with a keen eye for detail.
- Ability to confidently review and challenge creative work when required.
- Strong understanding of creative workflows, briefing, feedback, and quality control.
- Highly organised and comfortable managing multiple clients and projects simultaneously.
Key Skills
Account managementClient relationship managementCreative strategyProject managementCreative briefingQuality controlStakeholder managementCommunicationPresentation skillsCreative directionBrand alignmentWorkflow managementProblem solvingStrategic planning
Categories
Creative & MediaMarketingManagement & LeadershipConsulting
Job Information
📋Core Responsibilities
The role involves managing key client relationships and acting as the primary bridge between clients and internal creative teams. You will be responsible for translating business needs into creative briefs, overseeing project delivery, and ensuring all work meets quality and brand standards.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
41
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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