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JOB DETAILS

Mid-Market Account Executive

CompanyTOPdesk
LocationLondon
Work ModeOn Site
PostedOctober 7, 2026
About The Company
Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows. ✔ Quick to set up with templates and best practices ✔ Easy to tweak for continual service improvements ✔ Enjoy guidance from real people, every step of the way Let's make service happen together. At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us: 👉 900+ employees ready to help you out 🌎 11 TOPdesk offices worldwide ❤ 10 million active users on SaaS ⭐ 4.5/5 Score on Gartner Peer Insights
About the Role

Company Description

TOPdesk is an internationally growing software and consultancy company and the creator of the best service management tool in the Netherlands. With over 700 colleagues in 8 countries, we work together every day to make our customers’ services better, smarter and more fun.

Job Description

TOPdesk London is growing, and we’re looking for a proven closer to join our sales team as an Account Executive, driving new business across the UK & Ireland.

This is a quota-carrying role for someone who already has a track record of consistently hitting or exceeding target in a SaaS sales environment, is fluent in a modern sales methodology, and knows how to run a full-cycle process from qualified pipeline through to signature.

What you’ll do

• Own a pipeline of new business opportunities from demo stage through to close, with full accountability for hitting quota

• Partner with our BDR and Marketing teams – and generate your own pipeline where it counts – to keep a healthy, qualified pipeline

• Run demos with genuine technical credibility, handling objections and problem-solving live

• Lead strategic, multi-stakeholder conversations across different departments, seniority levels, and industries

• Navigate tender processes and contract negotiations to close complex deals

• Work cross-departmentally representing customer and business interests in equal measure

• From time to time, mentor and coach junior team members as a senior member of the sales team

Qualifications

Are you our new Account Executive?

• 2-3+ years of solid closing experience in SaaS sales, with a demonstrable history of hitting and/or exceeding target

• A genuine hunter mentality – you build pipeline as naturally as you close it

• Trained in and actively using a structured sales methodology (MEDDIC, SPICED, MEDDPICC, or equivalent)

• Comfortable running technical demos and objection-handling across multiple stakeholder types within an organisation

• Comfortable navigating procurement, tender, and contract processes

• Exceptional communication skills including written, verbal, and in presentation

• Self-directed, accountable, and comfortable owning outcomes rather than just activity

Additional Information

What you do it for

• Base salary of £60k - £70k, with total on-target earnings £96.5k - £113k (approx.) – commission is uncapped, with accelerators for over-performance

• Hybrid, flexible working and healthy work-life balance

• Learning budget equivalent to 10% of your basic salary

• Generous pension scheme with company contributions up to 8%

• Enhanced maternity & paternity leave

• Private health insurance options

• Cycle-to-work scheme and Techscheme

• 15 fully paid sick days, 5 days paid parental/carer leave, and 2 volunteering days

• 26 days of paid annual leave (plus public holidays) and your birthday off

• Employee Assistance Program for you and your family

• Unlimited career support

• Team outings & rewards, Perkbox membership, & office with foosball, darts, ping-pong, and a gym

• Wanna know more about us? Check out a bit about our software, company culture, or drop us a message with any questions.

  • Compensation: GBP 5000 - GBP 5833.33 - monthly
  • Key Skills
    SaaS salesPipeline managementTechnical demosObjection handlingStrategic negotiationMEDDICSPICEDMEDDPICCTender processesContract negotiationStakeholder managementSales methodologyBusiness developmentAccount managementClosing
    Categories
    SalesSoftwareConsultingTechnology
    Benefits
    Hybrid workingLearning budgetPension schemeEnhanced maternity leaveEnhanced paternity leavePrivate health insuranceCycle-to-work schemeTechschemePaid sick daysPaid parental leaveVolunteering daysPaid annual leaveEmployee Assistance ProgramPerkbox membership
    Job Information
    📋Core Responsibilities
    You will own a pipeline of new business opportunities from demo stage through to close while partnering with BDR and marketing teams. Additionally, you will lead strategic multi-stakeholder conversations and navigate complex tender and contract negotiations.
    📋Job Type
    full time
    💰Salary Range
    £96,500 - £113,000
    📊Experience Level
    2-5
    💼Company Size
    724
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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