Ticketing Processor

Description

Location: Midland, TX

Shift: Days

Reports to: Operations Analyst

Employment Type: Full-time

Application Dateline: 10/31/2026

At 1888 Industrial Services, we envision a world where every family thrives in a clean and safe environment, and that is why our mission is to shape the future by creating sustainable, tailor-made solutions for different industries, especially for Oil and Gas; as a result, we look to enhance performance, maximize shareholder value, and minimize environmental impact.

We provide a fully integrated suite of engineering, fabrication, installation, maintenance, and transportation services. And we look for people who are constantly looking to improve themselves and are in alignment with our core values:

Creative Evolution: We believe we can create more positive, cleaner, and safer solutions for industries.

Passion for Excellence: Through innovation and diverse knowledge, we consistently look for better and more reliable ways to be sustainable.

Like Family, We Care for All: Caring for everyone is what makes all the difference. We support and help each other, working as a team with open communication.

Moved by Honor: We take accountability in our work, act with transparency and respect, and believe in always doing the right thing.

Position Summary:

The Ticket Processor supports Operations by ensuring field tickets and related documentation are accurately entered, reviewed, maintained, and provided to the appropriate teams for processing and billing. This role works closely with Operations, Billing, and other departments as needed to maintain accurate records, resolve ticket issues, and ensure required documentation is complete and available.

The ideal candidate is organized, detail-oriented, comfortable working across multiple systems, and able to manage a high volume of data-entry while maintaining accuracy and attention to detail.

Primary Responsibilities and Duties

• Enter and process daily trucking tickets, including applicable pricing information
• Maintain accurate and organized ticket documentation and records.
• Provide required ticket documentation to the Billing team.
• Identify missing, incomplete, or inaccurate information and coordinate with the appropriate team members to resolve discrepancies.
• Assist with document requests and audits as needed.
• Run and maintain reports as requested.
• Route incoming calls or questions to the appropriate department or team member when needed.
• Support other ticket-processing and document-control needs related to Trucking operations.

Qualifications and Requirements

• Strong attention to detail and accuracy
• Excellent organizational and recordkeeping skills
• Strong verbal and written communication skills
• Ability to manage multiple priorities and follow through on outstanding items
• Advanced computer skills with proficiency in Microsoft Office software
• Self-starter who can use discernment to initiate tasks and problem solve
• Must work well under pressure and meet deadlines consistently
• Ability to work effectively with multiple departments and team members
• Bilingual English/Spanish is a plus
• Must be Legally authorized to work in the United States

Physical Demands and Work Environment:

• Frequently operates a computer and other standard office equipment.
• Must be able to remain in a stationary position for extended periods while working in an office environment.
• Frequently communicates with employees, candidates, supervisors, and other team members in person, by phone, and electronically.
• Occasionally required to stand, walk, bend, reach, and lift or carry items weighing up to 25 pounds.
• Work is primarily performed in an office environment; occasional travel to other company locations, project sites, fabrication facilities, or customer locations may be required.

Compensation and Benefits:

Salary: $22 - $24 per hour

Overtime: Exempt

Benefits:

• Medical, dental, and vision insurance including options for dependents
• Additional voluntary coverage options
• Employee Assistance Program (EAP)
• Paid Family and Medical Leave
• 401(k) with company match
• Weekly accrued paid time off (PTO), sick time and paid holidays

Company Paid:

· 8 Holidays*

· $25,000 Life Insurance and AD&D

· Referral Program

1888 Industrial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, sexual orientation, age, disability, or any other status protected by applicable law.