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JOB DETAILS

Customer Service Advisor- Macario Garcia All shifts FULL TIME

CompanyLaundry-4U LLC
LocationHouston
Work ModeOn Site
PostedOctober 7, 2026
About The Company

No description available for this Company.

About the Role

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.


As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!


What You’ll Do

  • Provide friendly assistance to customers
  • Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
  • Process wash-dry-fold payments using the POS system
  • Monitor machines and keep the store clean, organized, and safe
  • Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
  • Work independently and as part of a team
  • Support store operations with additional tasks as needed

Requirements

What We’re Looking For

  • Minimum 8 months of customer service or retail experience
  • Basic technology skills (tablets, apps, simple troubleshooting)
  • Ability to use Telegram for communication during shifts
  • Strong communication skills
  • Ability to work independently and as part of a team
  • Reliable transportation
  • Flexible availability between all shifts
  • Weekend availability (Saturday & Sunday) needed for this role
  • Must be 18 or older
  • Bilingual (English/Spanish) required

Shift Times

  • 7AM-3PM
  • 3PM-11PM
  • 11PM-7AM


Physical Requirements

  • This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
  • Must be able to stand and walk for the duration of the shift


Education

  • High school diploma or equivalent

Compensation

  • Starting Pay: $10.00/hr non-bilingual and bilingual(English and Spanish) $11.00/hr
  • Unlimited commission available
  • Raises available based on performance after the first 90 days and annually
  • Overtime opportunities available

Benefits

  • Paid time off for part-time and full-time employees
  • $20 weekly stipend to wash in store
  • We promote within!

Location: 803 S Sgt Macario Garcia Dr, Houston, TX 77011

Key Skills
Customer serviceRetail experienceTechnology skillsTroubleshootingCommunicationBilingualPOS systemTime managementTeamworkAttention to detail
Categories
Customer Service & SupportRetailAdministrative
Benefits
Paid time offWeekly stipend for laundryCommissionPerformance-based raisesOvertime opportunities
Job Information
📋Core Responsibilities
The Customer Service Advisor assists customers with wash-dry-fold orders and processes payments using a POS system. They are also responsible for maintaining store cleanliness, monitoring machines, and reporting any operational issues to management.
📋Job Type
full time
💰Salary Range
$10 - $11
📊Experience Level
0-2
💼Company Size
6
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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