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JOB DETAILS

Administrative Service Officer 4 - Discharge Summary Liaison Officer

CompanyACT Health
LocationCity of Edinburgh
Work ModeOn Site
PostedOctober 8, 2026
About The Company
Canberra Health Services aims to deliver the best health care and health related services in Canberra on behalf of ACT Government. We are committed to providing high quality patient-centred care through our hospitals and community-based services. We run three public hospitals, Canberra Hospital, University of Canberra Hospital and North Canberra Hospital. We provide care to more than 500 000 people through a range of services including acute inpatient and day services, outpatient services, women’s and children’s services, paediatrics and pathology. Our services also include Community Health Centres for general and specialist health care, and Walk-in Centres for free treatment of minor illness or injuries. We are fully accredited with the Australian Council on Healthcare Standards. House Rules: Any offensive comments/behaviour, bullying and spamming will be removed. See our social media guidelines here: https://www.canberrahealthservices.act.gov.au/about-us/media-centre/social-media-guidelines
About the Role

 

Employment Type: Full Time, Temporary 12 months with possibility of extension and or permanency
Classification: Administrative Service Officer Level 4 (PN 35635)
Salary: $86,750 - $93,416 (Plus 12.5%25 Super)
Location: Canberra Health Services, ACT
Section: Decision Support Division
Closing Date: 22nd October 2026
 

 

What can we offer you: 


 

 

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Competitive pay rates and excellent working conditions within a tertiary hospital. 

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Salary Packaging with many options that provide full fringe benefits tax concessions.

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Flexible working conditions. 

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Access to Employee Assistance Program.

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Access to onsite Physiotherapists.

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Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

 

 

 

 

 

About the Role:


 

The Decision Support Unit (DSU) within Canberra Health Services plays a key role in supporting strategic and operational decision-making through the provision of high-quality data, information and decision support services. Health Information Services (HIS) supports a broad range of clinical services across Canberra Hospital, North Canberra Hospital and community health settings, ensuring health information is accurate, accessible and appropriately managed.

 

This position plays an important role in monitoring and improving inpatient discharge summary completion across Canberra Hospital and North Canberra Hospital. Key responsibilities include analysing discharge summary data within the Digital Health Record, reviewing clinical documentation to validate data accuracy, identifying outstanding discharge summaries and monitoring completion rates.

 

 

The position will use Microsoft Excel to extract and analyse data, identify trends and discrepancies, and prepare regular reports for clinical units, divisions and executives. The role will also liaise with Junior Medical Officers, Clinical Unit Directors and other stakeholders to support the timely completion of discharge summaries and contribute to continuous improvement within Health Information Services.

 

 

We are a diverse, collaborative, supportive, and high-performing team that values integrity, respect, and continuous learning. We work together to solve challenges, celebrate achievements, and create a positive workplace where everyone can thrive. 

 

 

For more information regarding the position duties click here for the Position Description.

 

 

Please note prior to commencement successful candidates will be required to:

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Undergo a pre-employment National Police Check.

 

 

 

 


To Apply: 


Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description.

 


***Please note applications submitted via an agency will not be accepted for this position***

 


Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. 

 

Our Vision: creating exceptional health care together 
Our Role: to be a health service that is trusted by our community
Our Values: Reliable, Progressive, Respectful and Kind

 

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

 

If you would like further information regarding this opportunity, please contact Morgan Evans at (02) 5124 3329 or at Morgan.Evans@act.gov.au. 

#LI-DNI

Key Skills
Data analysisClinical documentation reviewMicrosoft ExcelReportingStakeholder managementHealth information managementData validationTrend identificationCommunicationContinuous improvement
Categories
HealthcareAdministrativeGovernment & Public SectorData & Analytics
Benefits
Salary packagingFlexible working conditionsEmployee assistance programOnsite physiotherapistsOnsite cafesStaff cafeteriaPharmacyGift shop
Job Information
📋Core Responsibilities
The role involves monitoring and improving inpatient discharge summary completion by analyzing data within the Digital Health Record. The officer will also liaise with clinical staff to ensure documentation accuracy and provide regular reports to stakeholders.
📋Job Type
full time
💰Salary Range
A$86,750 - A$93,416
📊Experience Level
2-5
💼Company Size
2149
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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