Direct Care Professional - Behavioral Health Adult Day Treatment (Missoula/Hamilton, MT)

Description

If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE.

AWARE is looking for the right person to join the team as a direct care professional.

The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need.

We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE.

 Responsibilities: 

• Provide structured, community-based adult day treatment services to individuals with Severe and Disabling Mental Illness (SDMI) who experience significant functional impairment. 
• Deliver individualized and group-based therapeutic and psychosocial rehabilitation interventions consistent with each member’s comprehensive assessment and individualized treatment plan (ITP). 
• Assist members in developing and strengthening independent living, emotional regulation, crisis-management, socialization, interpersonal, pre-vocational, vocational, and community-functioning skills. 
• Implement treatment activities that promote appropriate behavior and progressively greater independence in daily and community functioning. 
• Provide Community-Based Psychiatric Rehabilitation and Support (CBPRS) and group therapy services within the bundled day treatment program, as clinically appropriate and authorized. 
• Ensure interventions address the member’s diagnosed mental health needs and are reasonably expected to produce measurable outcomes related to the member’s SDMI. 
• Observe, monitor, and document each member’s participation, response to interventions, functional progress, behavioral presentation, and changes in condition. 
• Maintain accurate and timely progress notes in the member’s clinical record and whenever a significant change in condition occurs, or more frequently as required by organizational policy. 
• Participate in the development, implementation, monitoring, and 90-day review of individualized treatment plans, ensuring medically necessary day treatment interventions are clearly identified. 
• Provide services for the authorized duration of two to three hours per member per day unless an exception is granted by the appropriate regulatory authority. 
• Maintain a member-to-staff ratio of no more than 10 members to one staff member and immediately communicate staffing or safety concerns to the program supervisor. 
• Maintain active supervision of members during programming and accurately account for periods when members are not present or participating. 
• Ensure recreational, social, and educational activities are clinically structured, supervised, connected to the member’s treatment needs, and designed to support measurable rehabilitation outcomes. 
• Recognize and respond appropriately to behavioral health crises using approved therapeutic de-escalation (HELP), crisis-intervention, and safety procedures, also performs basic First Aid and/or CPR when needed.
• Collaborate with the program supervisor, licensed clinical mental health professionals, treatment team members, families, and community providers to promote continuity of care and successful community functioning. 
• Report significant changes in a member’s symptoms, functioning, behavior, safety, or service needs promptly to the program supervisor or licensed clinician. 
• Meet established monthly service and productivity benchmarks
• Complete at least six contact hours of annual training related to adult mental illness and treatment. 
• Complete initial and annual training in therapeutic crisis de-escalation, including approved physical and nonphysical methods of maintaining member and staff safety. 
• Follow all applicable federal and state regulations, Medicaid requirements, licensing standards, confidentiality requirements, agency policies, and professional and ethical standards. 
• Perform other job-related duties as assigned to support the effective and compliant operation of the adult day treatment program
• Attends and participates in mandatory training, in-services, staff meetings, and Corporate Committees assigned.
• Utilizes and accurately records data using AWARE’s Electronic Medical Records System as assigned, outlined, and trained.

 BENEFITS: Health Insurance, FSA, HSA, 401k, Employee Assistance Program, Tuition Advancement, Professional Development. 

Requirements

Talents, skills, and abilities:

• Ability to implement individual treatment plans under AWARE's Unconditional Care Philosophy, incorporating trauma-informed behavioral techniques, interventions, and skill-building strategies while understanding and honoring the emotional and behavioral needs of individuals with developmental disabilities.
• Basic computer literacy, including navigation, recording, and use of performance-based software and electronic medical records systems.
• Strong interpersonal, oral, and written communication skills to collaborate as a team member, make accurate observations, report them e?ectively, learn supportive care methods, and follow instructions—all while building trust and promoting empowerment.
• A High School Diploma or HSE is required, along with past employment experience.
• Must have or be willing to obtain a valid Montana Driver's License, with an acceptable driving record. Must pass a criminal and protective services background check.

We are proud to be an equal opportunity employer.