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JOB DETAILS

Dispatcher Assistant

CompanyWireNut Home Services
LocationColorado Springs
Work ModeOn Site
PostedOctober 9, 2026
About The Company
WireNut Home Services is a local family owned business and have been in business since 2004 - growing each and every year. We hire the best professional Electricians, Plumbers and HVAC technicians. We believe that the best companies are built by having the best people on our team. Our team has earned over 60,000 happy reviews and a record 10 BBB Excellence in Customer Service Awards. In addition, we have won the Gazette's Best Work Places, 7 years in a row! Our call center takes thousands of calls from customers all along the Front Range to fix their HVAC, Plumbing, and Electrical systems. We have never had a layoff and require no overnight travel. We are looking for people that want to grow with us our record setting service!
About the Role

Description

 

Ready to be recognized and rewarded for your hard work? 

At WireNut, our team members are the foundation of our success. Through our core values of family, care and grow, we enrich lives through trust in the trades. Leading us to make it a priority and show our appreciation every day. We offer industry-leading pay, a company vehicle you can take home, consistent year-round work with no seasonal layoffs, and a generous PTO and sick leave package. Join a company where your growth and career development truly matter.

WIRENUT INVESTS IN YOU! 


Who we are: 

Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Service throughout Colorado's Front Range. We have earned over 64,000 happy customer reviews and are the record holder of 10x Excellence in Customer Service Award from the BBB. Additionally, we are the recipients of the Gazette's Best Workplaces for 7 consecutive years and have enjoyed aggressive growth year-over-year. 


What You’ll Do 

The Dispatch team Assistant supports the daily scheduling and coordination of service technicians for a residential home services company. This role helps ensure efficient job assignment, timely communication, and excellent customer service. The Dispatcher Assistant works closely with dispatchers, technicians, and office staff to keep operations running smoothly.


Basic Requirements (Required Skills/ Experience): 

  1. Trades experience Preferred but not required
  2. Efficiently scheduling technicians on jobs 
  3. Assisting technicians dispatch to their jobs 
  4. Scheduling customers for services that have been quoted 
  5. Rescheduling non-emergency appointments when emergency appointments arise 

Requirements

  1. Excellent customer service and phone skills 
  2. Proficiency with Microsoft Office 
  3. Ability to type 35-45 WPM 
  4. Ability to pass a background and drug test 

Compensation: $18hr- $20hr

Compensation based on performance measured in metrics on monthly scorecards


Benefits: 

  1. Competitive Compensation – Paid Weekly 
  2. Comprehensive Medical, Dental, and Vision Insurance  
  3. PTO AND Sick time package  
  4. 401(k) Plan  
  5. Company Holidays (Office Closed)   
  6. Life Insurance 
  7. Legal Shield  
  8. Disability 

Perks: 

  1. Work Vehicle
  2. Provided Uniforms and WireNut gear!
  3. Company sponsored events
  4. Quarterly banquets
  5. Fun off-site events
  6. Company contests, and more!

Job Type: Full-Time

Key Skills
SchedulingCustomer servicePhone skillsMicrosoft officeTypingCoordinationData entryCommunication
Categories
Customer Service & SupportAdministrativeTradesLogistics
Benefits
Medical insuranceDental insuranceVision insurancePaid time offSick leave401(k) planLife insuranceLegal shieldDisability insuranceCompany vehicleUniforms
Job Information
📋Core Responsibilities
The Dispatcher Assistant supports the daily scheduling and coordination of service technicians to ensure efficient job assignments. This role involves maintaining clear communication with technicians and customers to keep operations running smoothly.
📋Job Type
full time
💰Salary Range
$18 - $20
📊Experience Level
0-2
💼Company Size
43
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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