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JOB DETAILS

Security Officer

CompanyUPMC
LocationPittsburgh
Work ModeOn Site
PostedOctober 10, 2026
About The Company
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
About the Role

UPMC Mercy is hiring Full Time Security Officers to support our hospital!

This position offers a $1,500 Sign on bonus with a 2 year work commitment, overtime opportunities, shift differentials for evenings/overnights, a competitive benefits package, and PTO. All training/equipment are provided.

Available shifts are from 6:30am-2:30pm, 2:30pm-10:30pm or 10:30pm-6:30am. 

**All Security Officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire and have process completed within 9 months of hire. Candidates must meet audio and visual standards outlined in Act 235 at time of hire.

All Act 235 applicants must meet specific eligibility requirements including:

  • Pass a physical examination by a medical doctor
    • Uncorrected vision of at least 20/70 in one eye and 20/20 in the other
    • Corrected vision of at least 20/20 in one eye and 20/40 in the other
    • Pass hearing examination (permitted to use hearing aid)
  • Pass a psychological examination administered by a licensed psychologist

Purpose:
Responsible for maintaining a safe and secure environment for patients, visitors, staff and all UPMC owned and adjacent properties. Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary. Monitors security, fire, and environmental alarms. Responds to and resolves problems, disputes and unusual circumstances as necessary. Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment. Document incidents on appropriate reports as required. 

Responsibilities:
 

  • Staff fixed posts to monitor ingress and egress to secured areas
  • Provides customer service to patients, families, visitors and staff to maintain a safe and secure environment.
  • Inspect incoming and outgoing parcels as necessary to prevent theft
  • Responds to and resolves problems, disputes and unusual circumstances as necessary.
  • Maintain required certifications and licensing
  • Assist with traffic control and vehicle assists
  • Transport deceased to morgue/release bodies from morgue
  • Monitor security, fire, and environmental alarms, respond to alarms and assist when needed.
  • Establish a uniformed security presence by patrolling UPMC hospitals, buildings, grounds and associated areas to deter criminal activity, document activities, and contact UPMC Police Officers or other appropriate law enforcement when necessary.
  • Operate UPMC vehicles in accordance with the rules and regulations of the Pennsylvania Vehicle Code
  • Conduct patient escorts and stand-by details
  • Complete all mandatory training programs per departmental guidelines
  • Report and document incidents, suspicious activities and hazards


  • High School diploma or equivalent preferred. 
  • High level of integrity required for handling sensitive/confidential UPMC information. 
  • Must possess strong interpersonal skills, especially the ability to effectively interact, communicate, and diffuse potential combative situations with persons from all walks of life. 
  • Psychological fitness required to deal with stress and potentially dangerous conflict situations. 
  • Physical fitness requirements to deal with typical physical demands that require full body motion and physical strength and stamina sufficient to respond to crisis interventions and medical emergencies. 
  • Be able to effectively communicate both orally and in written format. 
  • Good interpersonal skills; able to deal with stress and potentially dangerous conflict situations. 
  • All applicants will be subject to a thorough background and criminal record check 
  • Must be available for all shifts 
  • Officers are required to wear a bullet proof vest. 
  • Employees covered by a collective bargaining agreement should consult the applicable collective bargaining for specific requirements.


Licensure, Certifications, and Clearances:

  • Act 235 with Firearms OR Act 235 without Firearms - All officers hired without a valid Act 235 must complete the 235 certification within their first 6 months of hire or placement and have process completed within 9 months of hire. 
  • Must meet audio and visual standards outlined in Act 235 at time of hire.
  • Cardio Pulmonary Resuscitation certification required within 30 days of hire.
  • Valid Driver's License.
  • Successfully pass UPMC Physical Fitness Standard prior to hire. 
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Driver's License
  • UPMC Physical Fitness Standard
  • Act 235 with Firearms with renewal
  • Act 235 without Firearms with renewal
  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

Key Skills
Security operationsSurveillanceConflict resolutionCustomer serviceIncident reportingEmergency responsePhysical fitnessCommunicationTraffic controlAlarm monitoringSafety complianceInterpersonal skills
Categories
Security & SafetyHealthcareCustomer Service & Support
Benefits
Sign on bonusOvertime opportunitiesShift differentialsCompetitive benefits packagePaid time off
Job Information
📋Core Responsibilities
The Security Officer is responsible for maintaining a safe environment by patrolling hospital grounds, monitoring security alarms, and responding to incidents. They also provide customer service to patients and staff while documenting all activities and potential hazards.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
42743
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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