JOB DETAILS
Laundry Operator
CompanyWestern & Southern Financial Group
LocationCincinnati
Work ModeOn Site
PostedOctober 11, 2026

About The Company
Founded in Cincinnati in 1888 as The Western and Southern Life Insurance Company, Western & Southern Financial Group, Inc. is the parent company of a group of diversified financial services businesses that includes the following:
• The Western and Southern Life Insurance Company
• Western-Southern Life Assurance Company
• Columbus Life Insurance Company
• Gerber Life Insurance Company¹
• Integrity Life Insurance Company
• The Lafayette Life Insurance Company
• National Integrity Life Insurance Company
• Eagle Realty Group, LLC
• Fabric by Gerber Life
• Fort Washington Investment Advisors, Inc.²
• Gerber Life Agency³
• Touchstone Advisors, Inc.²
• Touchstone Securities, Inc.⁴
• W&S Brokerage Services, Inc.² ⁴
• W&S Financial Group Distributors, Inc.⁵
¹Gerber Life is a registered trademark. Used under license from Société des Produits Nestlé S.A. and Gerber Products Company.
²An SEC registered investment adviser.
³In the State of California, Gerber Life Agency, LLC is known as and does business as Gerber Life Insurance Agency, LLC.
⁴A registered broker-dealer and member FINRA/SIPC.
⁵ W&S Financial Group Distributors, Inc. (doing business as W&S Financial Insurance Services in CA).
For more information on the Western & Southern family of companies, visit www.westernsouthern.com.
For disclosures/terms of service, visit www.westernsouthern.com/social-media-disclosures.
About the Role
Overview
Performs a variety of duties to meet Home Office laundry requirements including washing, drying, ironing and repairing. Works with some supervision and is responsible for making a minimal range of decisions, escalating to manager when necessary and updating manager on a regular basis.Responsibilities
What you will do:
- Manage and operate commercial washing machines, dryers, and other laundry equipment to ensure efficient processing of laundry items.
- Receive, sort, and classify laundry items based on type and color, ensuring proper handling and care for different fabrics.
- Load machines with laundry, select appropriate washing and drying cycles, and monitor the process to ensure quality results.
- Fold, press (hand iron and or utilize press machine), hang, and package clean laundry items for delivery or storage, ensuring they meet presentation standards.
- Perform minor repairs to clothing including but not limited to minor sewing (buttons, hems) and use of iron on patch material.
- Perform routine maintenance on laundry equipment, including cleaning filters and reporting any mechanical issues to management.
- Adhere to safety and sanitation standards, including proper handling of chemicals and maintaining a clean work environment.
- Informs supervisor of equipment problems and other issues.
- Provide excellent service to customers, addressing any inquiries or concerns regarding laundry services.
- Assists Housekeeper with light cleaning duties as needed.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- High School Diploma Or GED - Required
- Previous laundry experience - Required
- Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated - Required
- Demonstrated knowledge of detergents and cleaning agents and their use. - Required
- Demonstrated commercial mechanical ability sufficient to operate laundry equipment. - Required
- Demonstrated ability in sewing and garment repair. - Required
- Demonstrated ability to effectively interact and communicate with all levels of staff and management. - Required
- Demonstrated ability to read and comprehend written and oral instructions. - Required
- Working knowledge of basic computer with the ability to retrieve emails, send emails and access the intranet homepage - Preferred
Work Setting/Position Demands:
- Demonstrated ability to stand, walk, sit, stoop, reach, bend, kneel, crouch, crawl, push, balance, climb and lift on a regular basis. Lifting includes raising objects from a lower to higher position or to move objects horizontally from position-to-position. Frequently lifting objects up to 50 pounds unassisted and over 50 pounds assisted.
- Requires both verbal and written communication exchange accurate information to customers and associates on a regular basis.
Requires visual acuity to read and interpret correspondence and procedures via paper and electronic documents, visual inspection involving small defects; small parts, and/or operation of machinery
Key Skills
Laundry equipment operationCommercial washing machinesGarment repairSewingIroningChemical handlingEquipment maintenanceCustomer serviceInventory sortingCommunicationProblem solvingBasic computer skills
Categories
HospitalityManufacturingAdministrativeCustomer Service & Support
Job Information
📋Core Responsibilities
The Laundry Operator manages commercial laundry equipment to wash, dry, iron, and repair items while maintaining safety and sanitation standards. They also provide customer service and assist with light cleaning duties as required.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
5312
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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