Customer Services Assistant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

客戶服務助理 – 高端服務
工作地點： 中環區超甲級酒店式辦公大樓

職責：

• 於大堂、接待處、雅座區及各主要出入口提供賓至如歸的高端款待服務
• 主動、高效且靈活地回應租戶及訪客需求，提供個人化服務體驗
• 與租戶及訪客建立真誠友善的互動關係，持續提升物業及集團形象
• 協助新入職同事的日常在崗培訓與融入指導
• 監察前線團隊服務表現，確保服務標準一致並按時完成各項任務
• 支援參觀導賞、ESG推廣、節慶聯誼等活動的接待、協調與執行工作，豐富賓客整體體驗
• 執行上級指派的其他相關任務

要求：

• 持 DSE 或以上學歷
• 具酒店 、航空、高端零售、購物商場或款待服務相關經驗
• 熱愛服務工作，具備出色的客戶導向思維、同理心及敏銳觀察力
• 操流利廣東話，並具備中級普通話及英語溝通能力
• 態度積極、可靠守時，能在輪班制度下穩定履行職責
• 具備基本團隊協作意識，曾擔任督導角色、指導同事或參與工作分配者將獲考慮擔任更高職級職位
• 每天工作 9 小時，每週工作 5 天，需輪班（不設通宵班次）

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.