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JOB DETAILS

Team Leader

CompanyWellways Australia
LocationLaunceston
Work ModeOn Site
PostedOctober 12, 2026
About The Company
Wellways Australia is a leading national mental health and disability support organisation with services in Queensland, ACT, NSW, Victoria and Tasmania. We work with a diverse range of people, their families and carers to identify needs and goals to build good lives in the community This includes creating a home, getting a job and building meaningful relationships. We also deliver services to people with multiple, complex needs and often do this in partnership with clinical services, health support agencies and government. Our services are informed by current evidence on mental health, rehabilitation and community inclusion, together with an understanding of people’s lived experience – what works for them. We are a registered NDIS service provider. Our knowledgeable staff have the right community connections. We offer: support co-ordination, group based activities, assistance to access community, skills development, assistance with household tasks and personal care, housing and tenancy, help with budgeting and travel training. Many of our staff draw from their own experience of mental health issues to provide peer support in services, education courses, advocacy workshops and our advice and referral Helpline. Our commitment to advocacy is central. We consult with consumers, carers, government and local business to ensure people have better opportunities to get well, stay well and fully participate in the community without stigma. For information visit wellways.org or contact us on 1300 111 400. Advice and referral information is also available. Call our Helpline on 1300 111 500.
About the Role
  • Opportunity to join a leading provider of disability and mental health services 
  • Full-Time opportunity based in Launceston TAS
  • $53.43 - $55.85 p/hr (SCHADS Level 5B) + Leave loading + Super + Salary packaging 


Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

About the opportunity:

In this role, you’ll oversees the day-to-day service delivery and performance of the Wellways to Recovery Team, ensuring participants receive high-quality, person-centred services in accordance with organisational, contractual and legislative requirements.


Working closely with the Service Manager, the Team Leader manages organisational priorities into daily practice, supports employee capability and ensures operational issues are addressed promptly.

Key responsibilities:

  • Coordinate daily team operations, participant allocation, workflow and rostering to meet service demand and workforce coverage needs
  • Monitor leave, vacancies and staffing requirements and communicate emerging workforce issues.
  • Support implementation of organisational initiatives and local service improvements.
  • Promote consistency in service delivery, organisational practice and participant experience
  • Hold a small caseload, as required
  • Develop positive working relationships with participants, carers and local service providers

To be successful in this role:

  • Relevant quaLS in health, human services, community services or a related discipline, or an equivalent combination of qualifications and experience
  • Demonstrated experience leading or coordinating frontline teams
  • Current valid Driver’s License and the ability to undertake travel for the role.
  • Current Working with Children Check and Satisfactory National Police Records Check.
  • NDIS Workers Screening Check and NDIS Worker Orientation Module Certificate (free module)
  • Right to Work within Australia.

 

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

 

What we offer

  • A purpose driven culture where people can thrive, everyone is respected, and differences are valued
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of ongoing employment
  • Access for you and your family to our Employee Assistance Program


For a confidential discussion about the role, we encourage you to contact Kelli Radford on kradford@wellways.org
 Click here to download a copy of Position description

 

Wellways is committed to the safeguarding of children and vulnerable people.  Successful applicants must undergo a comprehensive screening process prior to their commencement.


If you’d like to know more about our reconciliation commitment, click here: Reconciliation | Wellways 

Job Description Summary

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

09/11/2026
Key Skills
Team leadershipService deliveryStaff managementRosteringCase managementMental health supportDisability servicesStakeholder engagementOperational managementWorkforce planning
Categories
Social ServicesManagement & LeadershipHealthcare
Benefits
Salary packagingMeal and entertainment allowanceLeave loadingPaid parental leaveEmployee assistance program
Job Information
📋Core Responsibilities
The Team Leader oversees daily service delivery, participant allocation, and team performance to ensure high-quality, person-centred care. They also manage operational priorities, support employee capability, and maintain positive relationships with participants and local service providers.
📋Job Type
full time
💰Salary Range
A$53 - A$56
📊Experience Level
2-5
💼Company Size
918
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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