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JOB DETAILS

CHC Behavioral Health Coordinator- Must be located in PA!

CompanyUPMC
LocationUnited States
Work ModeRemote
PostedOctober 12, 2026
About The Company
UPMC is a world-renowned, nonprofit health care provider and insurer committed to delivering exceptional, people-centered care and community services. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC is shaping the future of health through clinical and technological innovation, research, and education. Dedicated to advancing the well-being of our diverse communities, we provide nearly $2 billion annually in community benefits, more than any other health system in Pennsylvania. Our 100,000 employees — including more than 5,000 physicians — care for patients across more than 40 hospitals and 800 outpatient sites in Pennsylvania, New York, and Maryland, as well as overseas. UPMC Insurance Services covers more than 4 million members, providing the highest-quality care at the most affordable price. To learn more, visit UPMC.com.
About the Role

Community HealthChoices (CHC) is Pennsylvania's managed care long term services and supports (LTSS) program serving seniors and individuals with physical disabilities in the Commonwealth who are covered by Medicare and Medicaid.

The Behavioral Health Coordinator is responsible for ensuring integration and coordination of activities between the CHC-MLTSS (Community Health Choices - Managed Long Term Support Services), BH-MCOs (Behavioral Health Managed Care Organizations) and, Behavioral health providers. This person will represent UPMC in interactions with BH-MCOs to coordinate services across the continuum of care through a community-based approach to improve health outcomes of members served.

This is a full time position working Monday through Friday daylight hours.  This is a remote position, however due to geographical requirements candidates must be located in Pennsylvania!  

Responsibilities:

  • Develop processes to coordinate behavioral healthcare between PCPs and BH Providers.
  • Ensures members have access to any needed behavioral health services.
  • Serves as a liaison for CHC MCO integration and BH-MCO collaborative issues and efforts.
  • Coordinate Participant care needs with BH Providers.
  • Assists members in identifying and choosing willing and qualified providers.
  • Participate in the identification of best practices for BH in a primary care setting.
  • Actively coordinates with other individuals and entities essential in the physical and behavioral care delivery to provide members with seamless coordination between physical, behavioral and support services.
  • Collaborates with BH-MCOs to facilitate delivery of CHC-MCO covered behavioral health services to eligible members.
  • Coordinate behavioral care with medically necessary services.
  • Be knowledgeable of the BH Managed Care Agreement requirements and coordinate with the BH-MCO to effectuate the requirements
  • Determines and develops processes needed to ensure integration and efficiency between CHC and BH-MCOs.


  • Bachelor's degree in Social Work, Psychology or other health related fields.
  • 3-5 years of experience in behavioral health. 
  • Behavioral health managed care experience. 
  • Cultural competency and the ability to provide informed advocacy. 
  • Ability to interact with physicians and other health care professionals in a professional manner required. 
  • Experience working with people with disabilities or seniors in need of LTSS preferred. 
  • Knowledge of the home and community-based service system and how to access and arrange for services preferred.

    Licensure, Certifications, and Clearances:
     
  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran

Key Skills
Behavioral health coordinationManaged careCare coordinationCase managementSocial workPsychologyHealth advocacyCultural competencyInterdisciplinary collaborationLong term services and supportsMedicareMedicaidProvider relationsProcess developmentHealthcare integration
Categories
HealthcareSocial ServicesAdministrative
Job Information
📋Core Responsibilities
The Behavioral Health Coordinator ensures the integration and coordination of behavioral health services between managed care organizations and providers. They act as a liaison to facilitate seamless care delivery and improve health outcomes for seniors and individuals with disabilities.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
42800
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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