Associate, Sales Enablement

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Acquisition Training and Excellence is a new function here at Delivery Hero and this is a founding member role as we build the department from the ground up. The Associate Sales Enablement training and excellence specialist initiatives and drive operational excellence for our Pandora markets. In this role, you will design and implement innovative training programs, resources, and tools to empower our sales teams to achieve their acquisition goals. You will collaborate with cross-functional teams and local markets to align strategies, enhance productivity, and contribute to revenue growth.

• Create and deliver engaging training sessions, workshops, and onboarding programs to equip sales teams with the skills and knowledge needed to drive customer acquisition and revenue growth.
• Develop and maintain sales playbooks, presentations, and other collateral to support field teams in effectively communicating value propositions and closing deals.
• Partner with cross functional stakeholders like Sales Ops and Product teams to implement system changes, ensuring smooth adoption through tailored training and support.
• Work closely with sales leadership to identify inefficiencies and design solutions to optimize the sales process.
• Analyze sales teams performance, leveraging data to refine enablement programs and highlight areas for improvement.
• Collaborate with marketing, product, and operations teams to gather insights into market trends, customer needs, and competitor strategies, incorporating them into training and enablement efforts.
• Establish and track key performance indicators (KPIs) to measure the success of training and enablement initiatives, providing actionable insights to leadership.
• Act as a champion for continuous improvement, promoting a culture of learning, innovation, and operational excellence within the sales organization.

• Minimum 2 years in sales enablement, direct account management, sales or vendor operations, B2B sales management, or related roles, preferably in the technology, e-commerce, or similar fast-paced industries.
• Strong knowledge of sales processes and methodologies, with a proven ability to design and implement effective training programs.
• Excellent communication and presentation abilities to effectively engage diverse audiences across multiple countries.
• Proficient in analyzing performance data to drive strategic improvements and measure program success.
• Familiarity with CRM tools (e.g., Salesforce) and advanced proficiency in Microsoft Excel, PowerPoint, and other relevant software.
• Demonstrated ability to build strong relationships with stakeholders across sales, marketing, product, and operations teams.
• High initiative, creativity, and resourcefulness, with a focus on driving results and achieving measurable impact.
• Experience working across multiple countries and an understanding of diverse market dynamics is highly desirable.
   

Bonus points:

• You worked with COE or BPO teams
• You have experience building and working in learning management software and knowledge bases.
• You have direct Sales or Account Management experience with a proven track record of success.