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JOB DETAILS

Assistant Manager (02932) - 5519 North Illinois

CompanyDomino's
LocationFairview Heights
Work ModeOn Site
PostedOctober 12, 2026
About The Company
Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 with a single store in Ypsilanti, Michigan, Domino’s has grown into one of the most recognized and leading pizza brands in the world. Today, we rank among the top public restaurant brands globally, with more than 21,700 stores across 90+ markets. Our system is built on the strength of independent franchise owners, who operate 99% of Domino’s stores worldwide. Together, we’ve pioneered innovations that have transformed the pizza and delivery industries, setting new standards for convenience, quality, and customer experience. We are committed to safely and responsibly serving our customers and giving back in the communities where we live and work. Interested in joining the largest pizza company in the world? Domino’s offers a variety of incredible opportunities—from store-level roles to supply chain positions to corporate careers. We are an opportunity company, committed to helping our team members grow, thrive, and achieve their goals. Browse U.S. career opportunities at jobs.dominos.com.
About the Role

Job Description

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Fairview Heights, United States location. In this role, you'll play a key part in driving store success by leading operations, motivating team members, and delivering exceptional customer experiences. If you're a collaborative problem-solver with strong leadership capabilities and a passion for operational excellence, we'd love to hear from you!

  • Oversee daily store operations, ensuring efficient workflows and maintaining high standards of service quality
  • Lead, motivate, and support team members in a positive and inclusive work environment that fosters growth and development
  • Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges
  • Manage cash handling and financial transactions with accuracy and transparency
  • Engage with customers professionally and empathetically, addressing concerns and enhancing their overall experience
  • Train and develop team members, providing constructive feedback and supporting their career progression
  • Maintain store cleanliness, organization, and visual merchandising standards
  • Collaborate with the management team to analyze performance metrics and implement strategies for continuous improvement
  • Ensure strict compliance with company policies, procedures, and safety protocols
  • Contribute to creating a safe, respectful, and inclusive work environment for all team members
  • Monitor inventory levels and assist with stock management as needed

Qualifications

  • Proven experience in retail or food service management, including shift operations and store management
  • Strong leadership skills with demonstrated ability to manage, motivate, and develop team members
  • Excellent customer service skills with a friendly, positive, and empathetic approach
  • Proficiency in cash handling and strong mathematical abilities
  • Excellent problem-solving skills and decisiveness in fast-paced, dynamic environments
  • Detail-oriented with exceptional organizational and time management skills
  • Effective communication skills, both verbal and written, with the ability to articulate ideas clearly
  • Strong ability to multitask, prioritize, and adapt to changing circumstances
  • Physical capability to lift up to 25 pounds regularly and stand for extended periods
  • Flexibility to work various shifts, including evenings, weekends, and holidays as needed
  • Analytical mindset with the ability to interpret performance data and metrics
  • Knowledge of safety protocols and compliance requirements
  • High school diploma or equivalent (preferred)
  • Proficiency in computer systems and point-of-sale (POS) software (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Job Category Org: Store Assistant Manager
  • Key Skills
    Retail managementLeadershipTeam motivationCustomer serviceCash handlingOperational excellenceProblem-solvingStaff trainingVisual merchandisingInventory managementPerformance metricsCommunicationMultitaskingTime managementPOS softwareSafety compliance
    Categories
    RetailManagement & LeadershipCustomer Service & SupportFood & Beverage
    Job Information
    📋Core Responsibilities
    The Assistant Manager oversees daily store operations, including managing workflows, cash handling, and maintaining high service standards. They are also responsible for leading, training, and motivating team members to foster a positive and productive work environment.
    📋Job Type
    full time
    📊Experience Level
    2-5
    💼Company Size
    96343
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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