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JOB DETAILS

Front Office Assistant

CompanyPT Partners - Peak Sport & Spine
LocationChesterfield
Work ModeOn Site
PostedOctober 13, 2026
About The Company
At PEAK Sport & Spine, we are dedicated to providing exceptional, patient-centered physical therapy services that focus on restoring mobility, relieving pain, and improving quality of life. Since 1999, we’ve grown to become the largest privately owned outpatient physical therapy provider in Missouri, with over 40 clinics across Missouri and Illinois. Our team of highly skilled and compassionate clinicians specializes in a wide range of services, including orthopedic and neurological rehabilitation, post-surgical recovery, sports medicine, hand therapy, and work injury prevention. By combining cutting-edge techniques with personalized care, we aim to not only treat symptoms but address the root cause of issues, empowering our patients with knowledge to prevent future problems. Why choose PEAK Sport & Spine? Over two decades of trusted expertise Convenient locations with prompt scheduling A multidisciplinary team with diverse specialties Focused on achieving the best outcomes for every patient We are proud to be the clinic of choice for patients who have not found success with conventional therapy elsewhere. Whether your condition is due to a sport, work, accident, or another cause, we are here to help you get back to doing what you love. 🌐 Website: peaksportspine.com Let us help you achieve your peak potential!
About the Role

Description

JOB SUMMARY: Peak Sport and Spine is seeking a high functioning candidate with medical office experience that is energetic and well-organized to work in our Chesterfield Downtown office. You must have excellent customer service skills and be proficient at multitasking. Strong attention to detail and accuracy a must.


RESPONSIBILITIES:

  1. Communicate effectively (in person and by phone) and courteously with patients, physicians and their office staff, insurance company representatives, peers, coworkers, and supervisors.
  2. Schedules patients for services(s) within established guidelines.
  3. Greets and registers patients in a timely, professional and customer-focused manner.
  4. Explains Peak Sport and Spine's policies and procedures and billing processes to patient. Direct patient appropriately as needed.
  5. Tracks and obtains ongoing insurance verification/authorization information from payers and communicates this data to patient, admission staff and treatment team.
  6. Collects patient co-payment, co-insurance, and deductibles as well as related fees for supplies and services.
  7. Generates and maintains medical records.
  8. Responds to all requests for information according to established procedures.
  9. Assumes responsibility for and maintains cash drawer system according to procedure.
  10. Maintains office and facility inventory and orders supplies as needed, following established procedures.
  11. As appropriate, attends and participates in clinic/management meetings and in-service education programs.
  12. Participates in training and cross training of all staff. Ensures competency of training to maintain efficient clinic operation.
  13. Participates in performance improvement activities. Adheres to policies regarding infection control, risk management, HIPAA and corporate compliance.
  14. Performs other duties as requested.

Benefits:

  • Individualized Mentorship
  • Leadership Development
  • Continuing Education Reimbursement and MedBridge Access
  • Performance Based Quarterly Bonus
  • 401k with company match up to 4%
  • Health, Dental, and Vision
  • 100% Paid Telehealth Benefits (enrolled employees and family)
  • Health Savings Account
  • Life Insurance
  • Short and Long Term Disability
  • Paid Time Off and Holidays

Requirements

QUALIFICATIONS: Requires a high school diploma, or GED. A minimum of 2 years medical front office experience is required along with insurance verification and prior authorization experience.

Key Skills
Customer ServiceMultitaskingAttention To DetailInsurance VerificationPrior AuthorizationPatient SchedulingMedical Records ManagementCash HandlingInventory ManagementHIPAA ComplianceInfection ControlRisk ManagementBilling Processes
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Individualized MentorshipLeadership DevelopmentContinuing Education ReimbursementMedBridge AccessPerformance Based Quarterly Bonus401k With Company MatchHealth InsuranceDental InsuranceVision InsurancePaid Telehealth BenefitsHealth Savings AccountLife InsuranceShort Term DisabilityLong Term DisabilityPaid Time OffHolidays
Job Information
📋Core Responsibilities
The Front Office Assistant is responsible for greeting and scheduling patients, managing medical records, and handling insurance verification and authorizations. They also manage cash drawers, maintain office inventory, and ensure compliance with HIPAA and infection control policies.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
138
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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