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JOB DETAILS

Performance Lead

CompanyWestpac Group
LocationSydney
Work ModeOn Site
PostedOctober 13, 2026
About The Company
From rescue helicopters to signing the Equator Principles, from paying super during parental leave to adding 'Touch ID'​ biometric technology to our banking apps and being first on the scene with a helping hand in times of crisis... we have a proud history of stepping up to be first for our customers, communities and people. As Australia’s first bank and Australia’s first company we put service at the heart of everything we do and our people are our priority. We've grown up as a company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now we are made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne, a change of job doesn’t mean a change of employer at Westpac Group. We've made a commitment to put our customers first in everything we do. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow. Westpac Group acknowledges the traditional owners as the custodians of this land, recognising their connection to land, waters and community. We pay our respects to Australia's First Peoples, and to their Elders, past and present.
About the Role

Create your best future and join Westpac as a Performance Lead.

What’s the role?

Are you passionate about turning complex information into meaningful insights that shape business decisions? As Performance Lead, you'll help create a single, integrated view of performance across our Specialised Sales portfolio.

Working across diverse businesses, products and customer segments, you'll partner with leaders to understand what's driving outcomes, uncover opportunities for growth, and identify where attention is needed. You'll combine performance, financial and operational insights to support strategic decision making, strengthen commercial discipline and improve visibility across the portfolio.

You'll also play a key role in supporting the establishment of relationship pricing capability across Business & Wealth, helping deliver a more connected and holistic customer experience.

This is a permanent full time hybrid role based in Sydney / Warrane, Gadigal Country.

What do I need?

• Strong commercial acumen with the ability to translate performance data into meaningful business insights.
• Excellent analytical capability and a data driven approach to problem solving.
• Experience influencing senior stakeholders and supporting positive business outcomes.
• Ability to connect financial, operational and customer measures to broader strategic goals.
• Strong communication skills and the ability to make complex information easy to understand.

Why join us?

We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.

Key Skills
Commercial acumenData analysisPerformance reportingStrategic decision makingStakeholder managementFinancial insightsOperational insightsRelationship pricingProblem solvingCommunication skills
Categories
Finance & AccountingManagement & LeadershipData & AnalyticsSalesConsulting
Benefits
Banking product discountsMortgage rate discountsFlexible work arrangementsCulture leaveLifestyle leaveWellbeing leaveLearning and development opportunitiesVolunteering initiatives
Job Information
📋Core Responsibilities
The Performance Lead will create an integrated view of performance across the Specialised Sales portfolio to drive business outcomes. They will partner with leaders to uncover growth opportunities and support strategic decision-making through financial and operational insights.
📋Job Type
full time
📊Experience Level
5-10
💼Company Size
15067
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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