JOB DETAILS
Hardware Sales Associate- Salina
CompanyWaters Hardware
LocationSalina
Work ModeOn Site
PostedOctober 13, 2026
About The Company
Our Mission:
To provide the best possible value in home improvement.
Waters Hardware Company was founded in 1894 by GE Waters in a small town north of Abilene – Manchester, Kansas. Offering a “little bit of everything” to a small town, it was aptly named GE Waters General Merchandise. With school aged children and their further education on his mind, G.E. decided to move his business in 1905 to Junction City, where his children had the opportunity to attend high school. At this time, he renamed the business to Waters Hardware.
The generations that followed expanded the business to include furniture and appliances and an additional hardware store in Manhattan, KS (1932). Bob and Jim Waters, grandson and great-grandson of G.E. Waters, oversaw the largest expansion of the company and it’s association with the True Value Company. True Value is one of the world’s largest retailer-owned hardware cooperatives, representing independent retailer locations in over 60 countries.
Current President of Waters True Value, Jim Waters, joined the family business at a young age, learning the business from the ground up. He was elected President in 1987. Jim’s son Scott was elected Vice President in 2010, and together, they continue the tradition of providing quality products and service to the communities they serve.
About the Role
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Must work every other weekend and some nights.
You might be a great fit if…
You might be a great fit if…
- You enjoy serving others as we would like to be served.
- Making the best even better.
- You enjoy making a difference in your community.
- You enjoy helping others.
- You enjoy working in teams.
- You're motivated to learn new skills.
Job Summary:
Sales associates are expected to maintain a positive representation of Waters Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:
Responsibilities:
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customer’s vehicles as needed.
- Merchandise products according to prescribed planograms and help maintain signage.
- Restock shelves as necessary.
- Assist in taking regular inventory of stock.
- Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
- Help store staff with other tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Attend all staff meetings.
- Adhere to all store policies and safety standards.
- Be able to cut keys for customers.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques.
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
- Strong math, reading, writing, and communication skills.
- Able to lift up to 80 lbs.
- Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
Goals:
- Boost overall sales by closing the sale, and promoting the store’s loyalty program and add-on sales.
- Continually expand knowledge of all departments in the store.
- Become a versatile employee, able to help in other areas when needed.
- Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
- After enough experience, become a mentor to new employees and help them understand products and retail concepts.
Key Skills
Customer serviceSalesInventory managementMerchandisingPoint-of-sale systemsCommunication skillsProblem solvingMath skillsProduct knowledgeRetail operationsKey cuttingTeamwork
Categories
RetailCustomer Service & SupportSales
Benefits
401(k) matchingDental insuranceHealth insurancePaid time offVision insurance
Job Information
📋Core Responsibilities
Sales associates are responsible for providing excellent customer service, assisting with product selection, and maintaining a clean and organized sales floor. They also handle inventory tasks, process special orders, and ensure store safety and security standards are met.
📋Job Type
full time
💰Salary Range
$12 - $13
📊Experience Level
0-2
💼Company Size
49
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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