Q&C Assurance Advisor

• Performs quality assurance examinations, audits, and reviews, serving as the primary liaison with internal business units, internal auditors, and other Q&C unit specialists. 
• Conduct quality assurance reviews and monitoring activities focused on accreditation requirements across the organization's lines of business and accreditation programs.
• Validates adherence to quality standards, accreditation requirements and internal policies and procedures.
• Identifies, documents, and communicates findings, observations, compliance gaps and supporting evidence, partnering with business areas to support corrective and preventive action plans.
• Escalate recurring quality risks and support quality improvement plans.
• Reviews actual findings against established quality and accreditation metrics, identifies trends, performs root cause analysis, and recommends actions to achieve desired performance and compliance levels.
• Conducts the review, analysis, and preparation of accreditation-related performance measures, and supporting documentation for the quarterly meeting presentation of the Patient First Committee (PFC).
• Supports accreditation readiness activities, including the preparation, coordination, and facilitation of accrediting organization surveys, audits, and site visits.
• Serves as a subject matter resource on accreditation standards and compliance expectations, providing guidance and support to operational and business teams.
• Collaborates with cross-functional stakeholders to promote continuous quality improvement, accreditation readiness, and ongoing compliance with organizational objectives.

• Bachelor’s degree (B.A.) in Business Administration, Industrial Engineering, Risk Management, Healthcare Administration or related area from a four-year accredited college or university.
• 3-5 years of experience in healthcare quality, quality assurance, clinical operations, compliance, accreditation, risk management, patient safety, or a related healthcare function
• Experience in managing various internal clients’ requests across various business units.
• Excellent oral & written communication skills in English and Spanish, negotiation, and interpersonal abilities.

• Ability to interpret guidelines and regulations to determine cases where non-compliance is exhibited and corrective actions are required. 
• Strong project management skills with the ability to lead end-to-end corrective action initiatives.
• Excellent communication skills, both written and verbal (English/Spanish), with the ability to document effective corrective & preventive action plans. 

***Equal Opportunity Employer M/F/V/D***