Quality Technician

Since 1985, Coilplus has dedicated itself to becoming one of the most trusted names in flat rolled Carbon steel, Stainless Steel and Aluminum processing in North America. Our customers expect nothing less than excellence and we enjoy keeping our customers satisfied and loyal. From the administrative staff through the company ownership, everyone who is a part of our Coilplus family understands that four strategic principles; Reliability, People, Quality, & Resilience, are what make our story a successful and prosperous one.  

Coordinates and prioritizes resolutions for QMS and customer-specific requirements as well as daily quality internal issues and supplier claims.  Maintains calibrated test equipment, prepares GR&R reports, processes capability studies, and identifies areas for quality control improvement.  This role has the authority to stop production or shipment on any non-conforming product.

Job Duties/Responsibilities: 

Ensures products and packaging comply with industry standards as well as agreed upon customer requirements. Investigates daily quality issues on the shop floor (Warehouse and Processing). Perform line inspections to identify if non-conformance meets claim policy criteria. Dispositions rejected material through collaborative engagement with Sales and Operations. 

Issues Quality Alerts and Deviations.  Receives rejected material from customers back into ERP system and initial NCR.  Manages claims resolution with suppliers.  Prepares rejected material/samples for shipment back to suppliers on claim.

Ensures measuring and test equipment are calibrated and working correctly. Coordinates GR&R process, and data collection for process capability reports. Supports the creation of Metal Specification Standards and verification of purchased products

Executes and processes customer claims, including issuing vendor claims and managing return materials. Evaluates and recommends product disposition based on established criteria. May be required to visit customer sites to obtain product samples and gather information related to quality concerns. Collects, analyzes, and interprets data to track trends, measure performance, and drive continuous improvement initiatives. Coordinates the collection and submission of product samples from customers and vendors to support root cause analysis, problem resolution, and objective evidence of quality issues.

Support the internal sharing and adopting of best practices identified, technology enhancements and 5S requirements.

Maintains a clean work environment

Qualifications and Skills: 

• Advance organizational skills. 
• Ability to work with minimal supervision.
• Ability to analyze and interpret technical information.
• Work authorization: Canada (Required)

Experience & Education: 

• High school diploma or GED.
• 1 -2 years of experience as an inspector or quality technician.
• Understanding of advanced mathematical concepts 
• Experience with initiating quality claims and generating corrective action reports.
• Participation in team-based continuous improvement activity.

Coilplus, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.