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JOB DETAILS

Counter Specialist

CompanyCanaveral Port Authority
LocationCape Canaveral
Work ModeOn Site
PostedOctober 14, 2026
About The Company
Florida’s premier seaport, Port Canaveral delivers an unmatched experience for cruise travel and cargo operations with a customer-forward approach and convenient, centralized location that serves as a gateway to major markets and top-tier destinations. Our world-class facilities and dedication to operational excellence have made Port Canaveral an economic driver in Central Florida and throughout the state. And we’re always striving to get better through innovative initiatives like the Port Canaveral Advantage, a five-year, $912 million enhancement project that is expanding capacity and capabilities across all aspects of our business.
About the Role

Job Summary

This individual will perform routine, manual and detailed work involved with receiving, issuing, storing, stocking and inventory duties in the Central Warehouse (Warehouse). This position answers directly to the Manager, Central Warehouse. Must provide a high level of Customer Service at all times, to everyone.


Essential Functions 

  • Will receive, unpack and inspect incoming orders, checking against items listed on purchase orders, requisitions, packing slips, bills of lading, invoices or other order forms
  • Scans in documents and forwards them to clerical staff or immediate supervisor for processing
  • Inspect received products for defects / damages and report any discrepancies 
  • Issues inventory and signs out tools/equipment to Port Departments / Employees 
  • Packages materials for shipping
  • Perform inventory controls and keep quality standards high for cycle count audits
  • Secures the Warehouse to ensure that goods and materials are protected from unauthorized access or loss
  • Working knowledge of Microsoft Office products (Word, Excel and Outlook)
  • Ability to learn and proficiently use NetSuite WMS (Warehouse Management Software), MS Outlook email and wireless barcode scanners
  • Safely operate forklifts, electric reach trucks, stock pickers, electric scissor loading dock, and delivery pickup truck
  • Keep a clean and safe working environment, properly dispose of trash/recyclables and optimize space utilization
  • Follow all safety, hazmat, and security requirements and regulations
  • Contribute ideas on ways to improve or optimize Warehouse procedures
  • All other duties as assigned by Manager, Central Warehouse/Management
  • During emergency conditions, all CPA employees are automatically considered essential employees and may be subject to recall. These events may include, but are not limited to, natural, man-made, or public health emergencies. Employees may be expected to perform emergency and/or recovery operations outside of their normal assigned responsibilities and routine working hours.


Minimum Qualifications: 

  • High School Diploma or GED equivalent 
  • Must have three (3) years of customer service experience
  • Must be able to operator a forklift and other warehouse equipment (i.e., electric reach trucks, stock pickers, electric scissor loading dock, and delivery pickup truck)
  • Must have effective oral and written communication skills
  • Must have organizational skills, be conscientious and self-disciplined 
  • Must be able to demonstrate proficient mathematical skills for addition, subtraction, multiplication, and division
  • Must have proficiency with ERP software (i.e, NetSuites Warehouse Management Software) or similar
  • Must be proficient in Microsoft Office products (Word, Excel and Outlook)
  • Must have ability to clearly document required information
  • Must have ability to follow SOPs (Standard Operating Procedures) as documented and trained
  • Must be able to work in a fast-paced, team-oriented warehouse environment
  • Must be able to work full-time, 40 hours per week including evening shifts, weekends, and holidays

 

 

Preferred Qualifications:

  • Experience in warehousing, inventory, WMS and use of wireless barcode scanners preferred
  • Experience in FedEx, UPS, and bulk Freight type shipping and receiving preferred
  • Experience in Facilities Maintenance, Fleet Maintenance, and Equipment Maintenance preferred

 

Licenses / Certification Required:

  • Possess a valid Florida Driver’s License or the ability to obtain one within 30 days
  • Certified Forklift Operator Card or be able to obtain one within X days.
  •  Transportation Worker Identification Credential (TWIC) or the ability to obtain one within 30 days

Physical Requirement

  • This is a safety sensitive position
  • Must be able to work in all types of weather
  • Ability to lift, push, and/or pull up to 70 pounds


Environmental Requirements

  • Work is mainly performed in an air-conditioned warehouse
  • Some exposure to the outside elements




The Canaveral Port Authority is an EEO employer – M/F/Vets/Disabled


Key Skills
Warehouse OperationsInventory ManagementCustomer ServiceForklift OperationNetSuite WMSMicrosoft OfficeBarcode ScanningShipping And ReceivingSafety ComplianceMathematical SkillsData EntryEquipment MaintenanceLogisticsQuality ControlCommunication Skills
Categories
LogisticsManufacturingSecurity & SafetyCustomer Service & SupportGovernment & Public Sector
Job Information
📋Core Responsibilities
The Counter Specialist is responsible for receiving, inspecting, and storing inventory while maintaining accurate records in the Central Warehouse. They must provide excellent customer service and ensure the warehouse environment remains safe and organized.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
218
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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