✨ Our 2026 Hiring Report is out — see what 146,050 job postings say about getting hired.

Read the report →
JOB DETAILS

Senior Specialist, Agent Compliance

CompanyWestern Union
LocationTokyo
Work ModeOn Site
PostedOctober 15, 2026
About The Company
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
About the Role

Role Responsibilities
As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUJKK in alignment with other WU entities and Agents throughout Japan.

  • Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates, to identify if agents have developed and implemented an effective AML/CTF Compliance program, as they apply to Money Services Businesses. Provides analysis on improving internal controls and AML Compliance programs for Agents. 
  • Provides back-office support to Agent Oversight processes Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office.
  • Assist with specific projects assigned by Management.

 

Role Requirements

  • Minimum 3 years’ experience in the Compliance field. Bachelor’s or master’s Degree preferred.
  • Excellent written and verbal communication skills. Has strong analytical and problem-solving skills.
  • Proven ability to learn to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program. 
  • Excellent multi-tasking ability. Demonstrated interpersonal and customer service skills. 
  • Excellent written and oral communication skills (both English and Japanese), excellent people skills and ability to influence peers and stakeholders in business and technical roles.

 

Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

 

BENEFITS AND OTHER DETAILS


Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.


Your Japan specific benefits include:  

  • Cash Balance pension plan
  • Transportation allowance
  • Global Recognition and Rewards Programs
  • Employee Wellness
  • Hybrid Working Arrangement

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.


#LI-HR1 #LI-hybrid

Estimated Job Posting End Date:

10-19-2026

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Key Skills
AML/CTF ComplianceAgent OversightCompliance Program AnalysisInternal ControlsAnalytical SkillsProblem-SolvingSound JudgmentWritten CommunicationVerbal CommunicationInterpersonal SkillsCustomer ServiceStakeholder InfluenceMultitaskingProject SupportEnglishJapanese
Categories
Finance & AccountingData & AnalyticsCustomer Service & Support
Benefits
Health InsuranceAccident InsuranceLife InsuranceDevelopment PlatformsCash Balance Pension PlanTransportation AllowanceGlobal Recognition and Rewards ProgramsEmployee WellnessHybrid Working Arrangement
Job Information
📋Core Responsibilities
Coordinate the agent oversight program in Japan and provide AML/CTF compliance support to new and existing agents, assessing whether their programs are effective. Analyze opportunities to improve agent compliance programs and internal controls, follow up on identified improvement areas, support oversight processes, and assist with management-assigned projects.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
15605
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
Apply Now →

You'll be redirected to
the company's application page