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JOB DETAILS

Porter

CompanyAccorHotel
LocationMelbourne
Work ModeOn Site
PostedOctober 15, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!

Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. #WorkYourWay
Do what you love, care for the world, dare to challenge the status quo! #BeLimitless

Job Description

Our Porters are responsible for welcoming guests, carrying luggage, parking and retrieval of guest cars, escorting guests to their rooms, explaining the facilities of the hotel, providing tourism information and dining/entertainment recommendations to our Guests.

Qualifications

  • Previous experience working in a hotel or serviced apartments environment preferred.
  • Good levels of written and spoken English.
  • Sound knowledge of the local area.
  • Drivers License required. 

Additional Information

Benefits and Perks

  • Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
  • Access to Accor Partner Benefits such as Europcar.
  • Discounted onsite car park available.
  • Access to confidential Employee Assistance Program.
  • Inclusive and diverse environment.
  • A friendly and supportive work environment.
  • Excellent opportunity to further grow and develop your career with an industry leader
  • Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
  • Mentoring and career development along-side experienced and dedicated professionals.

Apply today to start a conversation and see where your Accor career can take you!

***We are unable to provide sponsorship for this role, so Australian working rights are required. 

  • Job-Category: Rooms
  • Job Type: Permanent
  • Job Schedule: Part-Time
    • Key Skills
    Customer serviceHospitalityCommunicationLocal area knowledgeDrivingGuest relationsTourism informationConcierge services
    Categories
    HospitalityCustomer Service & SupportTransportation
    Benefits
    Accor discountsAccommodation discountsFood and beverage discountsEuropcar partner benefitsDiscounted onsite car parkEmployee Assistance ProgramInclusive and diverse environmentCareer developmentReward and recognition programsMentoring
    Job Information
    📋Core Responsibilities
    Porters are responsible for welcoming guests, managing luggage, and assisting with vehicle parking and retrieval. They also provide guests with tourism information, dining recommendations, and facility tours.
    📋Job Type
    part time
    📊Experience Level
    0-2
    💼Company Size
    102040
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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