Specialist - Bridge Pointe

Specialist supports Friends of Youth’s mission by providing trauma-informed, strength-based, and youth-centered support to young adults residing in the Bridge Pointe Program. This 24/7 residential program serves young adults (ages 18–24) recently discharged from inpatient behavioral health care. Youth Specialists play a central role in fostering a stable, healing-centered environment that is designed to empower young adults to transition into long-term housing and independence. This position works collaboratively with behavioral health providers, case managers, and peer support employees to provide wraparound care tailored to the individual's needs.
Starting Salary: $24.00
Salary Range: This position is represented by a Union. Annual increases occur each year, with the current cap at 8 years or $32.85.
FLSA Status: Non-Exempt, hourly
Union Status: Union
Reports To: Program Supervisor
Friends of Youth offers team members:
- 30 Days of PTO per year (15 vacations days, 11 paid holidays, and 4 paid floating holidays)
- Paid sick leave
- 5 days of paid Bereavement Leave
- 3 days of paid Pet Bereavement Leave
- Medical, dental, and vision insurance
- Transgender-inclusive health benefits.
- Retirement plan with employer match.
- Flexible Spending Accounts
- Employer-paid long-term disability and life insurance for full-time employees
- Training and development opportunities
- Employee Assistance Program
essential duties
Client Support and Engagement Tasks
- Create a safe, inclusive, and welcoming space for young adults through trauma-informed and culturally responsive care.
- Provide emotional support, monitor resident wellbeing, and assist young adults in navigating day-to-day challenges.
- Support and engage young adults in developing and practicing independent living skills (e.g., meal preparation, hygiene, budgeting, medication management).
- Respond to conflicts or crises using de-escalation techniques in alignment with program protocols. Demonstrates the ability to maintain a calm and professional demeanor.
- Encourage participation in house meetings, community activities, and life skills workshops.
Administrative Tasks
- Maintain facility cleanliness and safety through regular walkthroughs and adherence to house schedules.
- Ensure client belongings and prescribed medications are stored securely and documented per policy.
- Complete routine room checks, secure entry/exit points, and ensure program rules are followed respectfully.
- Collaborate with employees across shifts to ensure continuity of care and consistent communication.
Documentation and Communication Tasks
- Accurately document shift notes, incident reports, and young adult updates using the agency’s case management system (e.g., Salesforce).
- Complete intake, orientation, and discharge tasks in collaboration with case management and clinical teams.
- Participate in team meetings, supervision, and ongoing employee development opportunities.
job requirements
a.Education and Experience
- High School Diploma or General Education Diploma (GED).
- A minimum of 2 years of relevant working experience.
- Demonstrated knowledge of MS365 Power Platform.
b. Additional Requirements
- Must satisfactorily pass criminal history check.
- Must satisfactorily pass tuberculosis (TB) test.
- Must have reliable transportation and a valid Washington State driver's license (or be able to obtain one by date of employment).
- Employees and volunteers who operate their own or Friends of Youth vehicles on Friends of Youth business, must have a safe driving record as defined by Friends of Youth.
- Employees and volunteers who operate their own vehicle(s) on Friends of Youth business must carry auto liability insurance that complies with the requirements of Friends of Youth.
- Must successfully complete the following health certification requirements within 30 days of employment: CPR, First Aid and Bloodborne Pathogens.
c.Knowledge, Skills and Abilities
- Able to engage with diverse populations in a culturally responsive manner.
- Demonstrate a commitment to the values of diversity, equity, and inclusion by honoring and celebrating diverse characteristics and expressions of personal identity.
- Strong commitment to Friends of Youth’s mission, vision, and values.
- Excellent verbal and written communication skills.
- Able to communicate effectively with a wide range of professionals.
- Able to manage and organize multiple tasks and competing priorities.
- Able to maintain strong personal and professional boundaries.
- Exceptional attention to details when entering client information into Electronic Medical Record.
- Demonstrate flexibility in work setting.
- Proficient skill set with Microsoft Office programs.
Friends of Youth is committed to equity and creating a diverse and inclusive work environment as an equal opportunity employer. We welcome, honor, and celebrate our clients, colleagues, and communities’ diverse identities and cultures. For more information, email hr@friendsofyouth.org.
3:30PM-12:00AM, Wednesday-Sunday
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