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JOB DETAILS

Food & Beverage Attendant

CompanyAccorHotel
LocationMelbourne
Work ModeOn Site
PostedOctober 15, 2026
About The Company
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
About the Role

Company Description

Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

Job Description

Join the Food & Beverage team at Pullman East Melbourne as a casual Food & Beverage Attendant and bring your passion for exceptional service to life. Working across Cliveden Bar & Dining and banqueting operations, you’ll enjoy a dynamic role where no two days are the same – from intimate dining to large-scale events.

We’re seeking someone ready to commit and grow with us, bringing enthusiasm, attention to detail, and a genuine guest-first mindset. This is your chance to build a rewarding career in a supportive team that values your development and contribution.

What you’ll be doing (but not limited to):

  • Delivering warm, attentive service in both restaurant and event settings.
  • Setting up, operating, and packing down dining and function spaces.
  • Taking food and beverage orders and delivering them efficiently with care.
  • Maintaining high standards of cleanliness and presentation throughout service.
  • Recommending menu items and confidently upselling when appropriate.
  • Creating positive guest experiences with your welcoming, can-do attitude.

Qualifications

We are looking for candidates who are passionate about growth and development, and who are committed to making a meaningful impact with our guests & team. If you're driven to elevate the guest experience and contribute to the success of a premier 5-star hotel, we want to hear from you. 

  • A friendly and customer-focused demeanour.
  • Previous experience in customer service or hospitality role.
  • Positive team player who thrives in a fast-paced environment.
  • Current Responsible Service of Alcohol (RSA) Certification.
  • Availability to work a rotating roster, including nights, weekends, and public holidays

Additional Information

  • Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

  • Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

  • Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network. 

  • Job-Category: Food & Beverage
  • Job Type: Permanent
  • Job Schedule: Casual
  • Key Skills
    Customer serviceHospitalityFood and beverage serviceUpsellingEvent operationsAttention to detailTeamworkCommunicationRSA certification
    Categories
    HospitalityFood & BeverageCustomer Service & Support
    Benefits
    Discounted car parkingFood and beverage discountsGlobal Accor privilegesStaff discounts at Accor hotelsCareer development and training
    Job Information
    📋Core Responsibilities
    You will deliver attentive service in restaurant and event settings while managing the setup and breakdown of dining spaces. Additionally, you will handle food and beverage orders and maintain high standards of cleanliness throughout the hotel.
    📋Job Type
    casual
    📊Experience Level
    0-2
    💼Company Size
    102040
    📊Visa Sponsorship
    No
    💼Language
    English
    🏢Working Hours
    40 hours
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