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JOB DETAILS

Customer Assistant - The Cellar Middle Park (VIC)

Companyendeavour group careers
LocationMelbourne
Work ModeOn Site
PostedOctober 15, 2026
About The Company
At Endeavour Group we exist to bring people together in better, more enjoyable, and more meaningful ways. Because we believe that social communities are thriving communities, built through great experiences and positive, memorable moments. United behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 330 hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH Hotels. Our portfolio of complementary brands and businesses allows us to curate our brand propositions to meet customer needs. Each of our businesses has its own distinct value proposition, built through shared capabilities in format, range, digital, data and analytics that form the foundations of Endeavour Group’s market leadership in retail drinks and hospitality. For more information, including to access our social media guidelines, visit https://www.endeavourgroup.com.au/social-media-community-guidelines
About the Role

Job Description

Customer Assistant | The Cellar Middle Park | For Lovers of Wine

A good story always starts with a touch of experience, curiosity and imagination. This is paramount to what we look for in our customer experience teams. 

We look for people with a passion and understanding of wine, a sense of adventure and a curious mindset, where your curiosity about wine will be paramount to your success in this role. Your main focus is to guide your customers on their journey to drink better, as they discover the world of wine, spirits and beer. 

  • A role for someone who appreciates wine
  • Competitive hourly rate with amazing staff benefits
  • Set in our beautiful location in Lane Cove

We have an exciting opportunity located in MIddle Park for Customer Assistants who would love to use their knowledge of wine to work in our Cellar store. The Cellar will offer a dynamic and carefully curated range of relevant and interesting premium wines, craft & premium spirits and selected beers. You will have the opportunity to share your love for products with our customers. 

The role:

  • Have a passion and understanding of wine and build your own story
  • A commitment to delivering meaningful in-store experiences
  • A continued commitment in expanding your product knowledge in Wine and Liquor

About you:

  • Knowledgeable about wine, with knowledge in spirits and beer also well regarded
  • Passionate about customer service 
  • An excellent communicator
  • Highly motivated with a positive attitude

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.


We are together creators

We’re big, but part of something much bigger. The Cellar is one of a number of brilliant retail businesses like Dan Murphy's, BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

Key Skills
Wine knowledgeCustomer serviceCommunicationProduct knowledgeSpirits knowledgeBeer knowledgeRetail salesInterpersonal skills
Categories
RetailCustomer Service & SupportFood & Beverage
Benefits
Exclusive discount card for Dan Murphy’s, BWS, and Endeavour Group brandsDiscounts from Woolworths and Big WEmployee Assistance ProgramCareer growth opportunities
Job Information
📋Core Responsibilities
Guide customers on their journey to discover and purchase wine, spirits, and beer. Deliver meaningful in-store experiences while continuously expanding your product knowledge.
📋Job Type
casual
📊Experience Level
0-2
💼Company Size
11251
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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