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JOB DETAILS

Casual Receptionist - National Convention Centre

CompanyIHG
LocationCanberra
Work ModeOn Site
PostedOctober 15, 2026
About The Company
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good. With a family of 21 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes with over 160 million members, IHG has more than one million rooms across 7,000 hotels in over 100 countries, and a development pipeline of a further 2,400 properties. Luxury & Lifestyle: Six Senses, Regent, InterContinental, Vignette Collection, Kimpton, Hotel Indigo Premium: Noted Collection, voco, Ruby HUALUXE, Crowne Plaza, EVEN Essentials: Holiday Inn Express, Holiday Inn, Garner, avid Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites Exclusive Partners: Iberostar Beachfront Resorts InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 400,000 people work across IHG's hotels and corporate offices globally. Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
About the Role

At the National Convention Centre Canberra (NCCC) we offer an exciting opportunity to join our fast-paced, dynamic and professional team to deliver truly inspiring events to our guests. Our events range from innovative gala dinners to delicious catering for large multi-day conferences. Our prestigious and diverse range of annual events allow us to showcase our unique product and service to our guests here at the NCCC.

The moment a client walks through our doors, they walk into a genuinely memorable experience.

As a Receptionist, you will:

  • Manage and direct phone enquiries efficiently
  • Assist with the administration of the carpark and the setup of new permanent parkers
  • Create, schedule, and distribute signage for events throughout the venue
  • Manage coat check and client storage
  • Provide general administrative support for the sales team
  • Contribute to delivering an exceptional guest experience across all reception functions

We are looking for someone who :

  • Can professionally represent the NCCC brand at all times
  • Works collaboratively with our team to build strong relationships with internal and external stakeholders
  • Has a minimum of 1 year of experience in an administrative or similar role
  • Has a keen eye for detail and maintains high standards of accuracy
  • Demonstrates excellent time management and communication skills
  • Is committed to delivering a truly unique and high-quality experience for our clients
  • Is flexible and adaptable, with availability for early mornings, late nights, and varying shifts as required

 

What you can expect from us

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Key Skills
Administrative supportTime managementCommunication skillsAttention to detailCustomer serviceStakeholder managementEvent coordinationPhone enquiry management
Categories
HospitalityAdministrativeCustomer Service & Support
Benefits
Wellbeing frameworkInclusive work environmentEqual employment opportunities
Job Information
📋Core Responsibilities
The receptionist will manage phone enquiries, assist with carpark administration, and coordinate event signage throughout the venue. Additionally, they will provide administrative support to the sales team and ensure an exceptional guest experience.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
19486
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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