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JOB DETAILS

SHELTER MONITOR I

CompanyOld Pueblo Community Services
LocationTucson
Work ModeOn Site
PostedOctober 15, 2026
About The Company
When people face homelessness, Old Pueblo Community Services offers housing, counseling and support services to help them transform their lives. We serve those often forgotten and under-served in our community, including homeless veterans, persons returning from incarceration, and those experiencing long term chronic homelessness.
About the Role

Description

Must be available to work a flexible schedule


The Shelter Monitor I is responsible for providing a safe, welcoming, and well-maintained environment for clients and staff. The role involves interacting with individuals who are experiencing homelessness, Serious Mental Illness, Substance Use Disorder, and other related conditions. This role may involve flexible hours, including nights, weekends, and holidays. 


Employee Benefits


Competitive Salary, Employer Subsidized Health Insurance for Employee and Family, Employer Matching 401 (k) plan (after 1 year), Employer Subsidized Dental Plan and Vision Plan, Paid life insurance, Employer Paid Training, 136 Hours Paid Time Off (PTO) Per Year.


Duties and Responsibilities: 


1. Conduct daily Health and Safety Inspections of the property. 

2. Complete wellness checks with clients.

3. Provide hospitality services to client as needed.

4. Conduct new client orientations.

5. Monitor the property at regularly scheduled intervals.

6. Document and report observations of client’s behaviors, activities, and demeanors.

7. Provide crisis intervention utilizing the Crisis Prevention Institute (CPI) model and contact emergency services as needed.

8. Complete minor maintenance repairs as needed.

9. Clean vacant units as needed.

10. Assist with facility laundry needs.

11. Other duties as assigned.

Requirements

1. Possess and maintain valid CPR/First Aid Certification, or ability to attend training and pass certification.

2. Responsible and dependable, committed to a team approach.

3. Basic computer skills (e.g., email, navigate website, complete web forms)

4. Willingness to learn and practice evidence-based practices, such as De-escalation (CPI Model), Motivational Interviewing, Housing First and Harm Reduction.


Preferred Qualifications:


1. Bilingual

Key Skills
Crisis InterventionDe-escalationMotivational InterviewingHousing FirstHarm ReductionCPRFirst AidFacility MaintenanceProperty MonitoringClient OrientationWellness ChecksDocumentationBasic Computer Skills
Categories
Social ServicesSecurity & SafetyCustomer Service & Support
Benefits
Competitive SalaryEmployer Subsidized Health InsuranceEmployer Matching 401(k) PlanEmployer Subsidized Dental PlanEmployer Subsidized Vision PlanPaid Life InsuranceEmployer Paid TrainingPaid Time Off
Job Information
📋Core Responsibilities
The Shelter Monitor I is responsible for maintaining a safe and welcoming environment by conducting wellness checks, property inspections, and facility maintenance. They also provide crisis intervention and support to clients experiencing homelessness or mental health challenges.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
83
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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