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JOB DETAILS

Customer Service Representative

CompanyAlamo Auto Supply
LocationEl Paso
Work ModeOn Site
PostedOctober 16, 2026
About The Company
About Us In 1949, Alamo opened its doors in El Paso with a mission to provide quality automotive accessories at an affordable price. Since then, many things have changed. El Paso/Juarez has grown into one of the largest metro areas in the Southwest and to the variety vehicle accessories has exploded. But one thing that hasn’t changed– Alamo’s commitment to give our customers the best value, products, and service for their money! UNBEATABLE SELECTION AND AVAILABILITY Most shoppers like to see an item before they agree to buy it, and that’s why Alamo has the accessory you want, in stock, right now! At Alamo, you can visit our spacious showroom and take advantage of the huge warehouse that lets you actually see the item you want, up close, before buying it! That way you know you’re getting exactly what you want, avoiding problems or disappointments later on down the road! EXPERT SALES AND ADVICE You wouldn’t buy milk at a hardware store, so why consider buying automotive accessories from anyone but the Accessory Leaders at Alamo Auto Supply? Being Accessory Leaders means we eat, sleep and breathe automotive accessories! Our people have the years of experience needed to answer your questions and offer you professional advice about the items that are available to fulfill your needs. At Alamo, we don’t handle accessories as a side business– they are ONLY business!
About the Role

Description

Alamo Auto supply is currently hiring a Customer Service Representative who has a minimum of one year of cashier/customer service-related experience required or equivalent combination of education and experience.

Compensation and Benefits

Alamo offers year-round full-time hours as our standard. We offer benefits including medical, vision, dental, disability, life and cancer insurance. Paid time-off is included for holidays, sick and vacation time. Profit-sharing and 401(k) matching is also offered.


Purpose of Position:

As part of the front desk team, the Customer Service Representative is responsible for maintaining outstanding customer service as per Company standards, processing cash register transactions quickly, accurately and efficiently, and safeguarding company assets

Primary Roles:

  • Will Call functions
  • Cashiering
  • Service desk functions
  • Phone answering
  • Provide positive customer service experience
  • Product knowledge

Alamo Team Member Duties and Responsibilities:

  • Commits and adheres to the company core values:
  •      Do the right thing
  •      Be curious
  •      Build relationships
  •      Take initiative and follow through
  • Coordinates efforts with others to achieve group and team metrics
  • Ability to understand and work reporting to achieve goals and metrics
  • Drives a culture of safety
  • Performing additional duties where needed


Requirements

Requirements:

The minimum qualifications listed below are representative of the knowledge, skill, and ability necessary for an individual to perform each essential function satisfactorily. Reasonable amounts of training are provided.

  • High School diploma/GED with a minimum of one year of cashier/customer service-related experience required or equivalent combination of education and experience
  • Valid Standard Driver License preferred
  • Bilingual in English and Spanish preferred
  • Customer service oriented
  • Displays integrity
  • Inspires commitment
  • Shows dependability
  • Proficient with computer skills – Microsoft Office, Internet, electronic calendar and e-mail
  • Excellent written, oral, and interpersonal communication skills
  • Excellent interpersonal and positive customer service skills and ability to relate to clients
  • Excellent telephone skills with a thorough knowledge of telephone etiquette
  • Ability to work individually and as a team
  • Ability to quickly learn and understand our products and services
  • Establishes effective working relationships among team members
  • Ability to function independently in a multi-task environment, as well as part of a team
  • Ability to adapt to a changing environment
Key Skills
Customer serviceCashieringPhone etiquetteMicrosoft OfficeInternet proficiencyElectronic calendarE-mailWritten communicationOral communicationInterpersonal skillsMulti-taskingProduct knowledgeTeamworkIntegrityDependabilitySafety culture
Categories
Customer Service & SupportRetailAdministrative
Benefits
Medical insuranceVision insuranceDental insuranceDisability insuranceLife insuranceCancer insurancePaid time-offProfit-sharing401(k) matching
Job Information
📋Core Responsibilities
The Customer Service Representative is responsible for providing outstanding customer service, managing cash register transactions, and performing service desk functions. They must also maintain product knowledge and coordinate with the team to achieve company goals.
📋Job Type
full time
💰Salary Range
$18 - $19
📊Experience Level
0-2
💼Company Size
49
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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