Contract Clerk

Description

About Us

Downtown Ford Sacramento is a family-owned Ford dealership that has served the Sacramento community since 1911. For more than a century, we’ve built our name on trust, integrity, and taking care of our customers and employees like family. We’re looking for a detail-oriented Contract Clerk to help keep our deals accurate and compliant.

Position Overview

The Contract Clerk connects Sales, F&I, and Accounting. You’ll review deal paperwork to make sure it’s complete and accurate, support deal-related accounting, and track F&I and aftermarket products, including payments and chargebacks. Accuracy, organization, and the ability to handle several deals at once are essential.

Key Responsibilities

Deal Paperwork Review

• Review all vehicle sales and lease deal paperwork to make sure it’s complete, accurate, and fully signed.
• Verify that deal figures (price, trade, payoff, taxes, fees, rebates) match across the buyer’s order, retail installment contract, and DMS.
• Identify missing or incorrect documents and work with Sales and F&I to correct them.
• Keep deal jackets organized, audit-ready, and compliant with California, federal, and lender requirements.

Accounting

• Reconcile contracts-in-transit, vehicle receivables, and deal-related schedules.
• Track trade payoffs, manufacturer rebates, and incentive claims through to receipt.
• Help with month-end close, including deal reconciliation and sales reporting.
• Support commission calculations by confirming final deal figures.

F&I Product Tracking and Chargebacks

• Track F&I and aftermarket products sold on each deal, including Ford Protect service plans, GAP, maintenance plans, and appearance protection.
• Monitor product payment status and follow up on outstanding items with F&I and providers.
• Track product cancellations and pro-rated customer refunds.
• Process and track chargebacks from product providers and lenders, including chargebacks from early payoffs, cancellations, and unwinds.
• Post chargebacks to the correct deals and accounts and work with F&I and payroll on commission adjustments.
• Reconcile product payables, chargeback activity, and provider statements every month.

What We Offer

• Competitive pay: [pay range]
• Full benefits package
• 401(k)
• Paid vacation time
• Monday–Friday schedule, [hours, e.g., 8:00 AM–5:00 PM]
• A stable, family-owned workplace with more than 100 years in Sacramento
• Training on our systems and processes, plus room to grow in dealership accounting

Requirements

Requirements

• Current, clean DMV record (MVR).
• At least 1 year of experience as a contract clerk or in accounting.
• Strong attention to detail and high accuracy with numbers.
• Working knowledge of accounts payable/receivable and account reconciliation.
• Proficiency with Microsoft Excel and comfort learning new software.
• Ability to manage deadlines and prioritize in a fast-paced environment.
• Clear, professional communication with salespeople, finance managers, lenders, and vendors.
• Discretion with confidential customer and financial information.

Preferred Qualifications

• Automotive dealership experience, especially at a Ford store.
• Experience with Tekion DMS.
• Experience tracking F&I products and chargebacks.
• Familiarity with Ford Credit, RouteOne or Dealertrack portals, and F&I products.
• Knowledge of California DMV title and registration procedures.
• Associate’s or bachelor’s degree in accounting, finance, or business.