Driver Training Coordinator

• Contract Type: Permanent / 40 Hours Per Week
• Salary: up to 33k 
• Location: Smethwick - on site 5 days a week 
• Days of Work: Monday - Friday 

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Purpose of Position

To drive the efficiency of the Driver Training Department towards the aim of a business wide DPD Driver Training School. Maintaining professional communication, timely and effective organisation of Driver Training activities with cost and KPI monitoring. Co-ordinating all administrative tasks, rostering and bookings required by the Driver Training Managers and wider training team to aid in the progress and growth of each initiative and ensuring all practices are efficient & ever improving.

Key Task & Responsibilities:- 

The tasks below are not exhaustive and requirements may change due to operational constraints or additional business needs.

Operational

• Administration, organisation, booking and communication for Periodic CPC
• Administration, organisation, booking and communication for Warehouse to Wheels
• Administration, organisation, booking and communication for Apprenticeships
• Administration, organisation, booking and communication for all inductions
• Administration, organisation, booking and communication for all Driver Training courses, assessments, site visits and events etc
• Creation of Driver Training Dashboard in line with KPIs agreed with Finance
• Improvement of Data tracking within Driver Training and dashboard automation
• Assisting with rostering of monthly Driver Training stuff including Apprentices
• Assisting with rostering of Fleet & Transport Apprentices to include booking of training courses
• Invoice processing & supplier contact
• Hotel bookings
• Assistance to Driver Training Managers & National Driver Training Manager where required
• Filing & organisation of training records using all relevant and available systems
• Data input for all relevant departments and reports, including Finance, Operations and Network
• Data reporting for Driver Training Managers & National Driver Training Manager to include but not limited to Harsh Braking, Driver Performance through Microlise, Datalive & Vision Track, Accidents, Incidents and Damage etc

Financial

• Ensure compliance with all Finance procedures including Expenses Policy
• Remain Flexible to travel at all times to reduce the operational costs of Transport and the wider Network
• Service
• Support Driver Training, Transport and Network through the provision of timely and accurate administration, booking & communications
• Ensure implementation and ongoing monitoring of KPIs and Dashboard showing Training activity and areas for improvement and growth.

Health, Safety & Security

• Remain compliant at all times with Health, Safety & Security processes of our sites and customers (where applicable)
• Communicate all relevant Health, Safety & Security information to all drivers during assessment, induction & training
• Communicate all relevant Health, Safety & Security information to all customers and their employees during site visits and kit training

Human Resources

• Communicate all relevant company information during the course of the role
• Key Measures of Performance
• Effective administration of Driver Training initiatives
• Timely and accurate reporting through Dashboard
• Flexibility and motivation
• Performance Reviews & Training
• Monthly Reviews with Driver Training Manager - Strategic Development
• Training when required due to relevant legislative or company changes
• All other company training as prescribed

Required Experience

• Demonstrable experience in a similar role
• Willingness to travel and spend nights away from home
• Excellent communication skills both verbal and written is essential.
• Excellent interpersonal skills able to build effective relationships with internal and external stakeholders.
• Hardworking and Flexible
• Calm under pressure, and able to multitask
• IT and Computer literate
• Familiar with Google Workspace
• Strong organisational skills
• Ability to identify and resolve issues
• High attention to detail and prioritisation skills
• Ability to work as a team player and on your own initiative
• Demonstrate the core DPD DNA values

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.