JOB DETAILS
Hamden Warming Center Resident Support Specialist
CompanyColumbus House
LocationNew Haven
Work ModeOn Site
PostedOctober 17, 2026
About The Company
MISSION: Columbus House serves people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities.
Columbus House opened its doors in 1982 to provide services for homeless men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.
In addition to food, shelter and the provision of basic human needs, Columbus House goes deeper by providing comprehensive case management. Our case managers provide assessment and then referrals to appropriate community services for many of the common root causes of homelessness: loss of job; lack of affordable housing; substance abuse; mental health issues; lack of education and job skills; personal histories of abuse and neglect, etc.
Located in New Haven, CT, with programs in Waterbury and Middletown, Columbus House is a 501 c 3 non-profit organization that relies on government grants as well as contributions from the private sector including businesses, foundations and individuals.
In order to accomplish our stated goals of moving people beyond homelessness, we rely on extensive volunteer support and collaborate with a number of community-based service agencies to provide a continuum of care for all of our clients.
About the Role
Columbus House, Inc.
Job Posting: Seasonal Part Time FLSA Non-Exempt, Essential
Hamden Warming Center Resident Support Specialist 2nd & 3rd shifts
Seasonal: December 1, 2026 to March 31, 2027
Purpose
The Warming Center’s guiding principle is to save lives during the harshest weather of the year by providing compassionate care for the most vulnerable residents of Hamden. The Warming Center is a critical program for people who are homeless and generally resistant to or not able to enter shelters.
Qualifications, Knowledge, Skills, and Abilities
- Individual(s) must have demonstrated the ability to manage, motivate and direct clients, time management and organizational skills essential.
- Knowledge base of the delivery of residential services for the homeless population preferred.
- Must be aware of mental health, substance abuse, and dual diagnosis issues.
- Knowledgeable of the area network providers; computer literate; culturally competent.
- Must possess the capacity to work within a team and promote teamwork.
- Must have a general understanding of crisis intervention skills, confidentiality, boundaries, universal precautions.
- Able to foster a Harm Reduction philosophy within the work environment, strong empathic skills.
Responsibilities
- Attend all required Columbus House training and meetings.
- Complete all required logs, incident reports; and daily rosters.
- Supervise clients to ensure compliance with all Warming Center rules.
- Assist in providing the security of the Warming Center site.
- Adhere closely to scheduled shift start times and remain on duty until a replacement has arrived.
- Other related duties as assigned.
Supervised by: Emergency Services Operational Manager
Pay Scale: $19.00 per hour
Work Schedules:
- Sunday to Wednesday: (2 positions) 12:00 AM – 8:00 AM
- Friday: 5:00pm-12:00am & Saturday - Sunday: 6:00pm- 12:00am
- Friday- Sunday: 6:00PM- 12:00AM
- Per Diem: As needed
- Thursday- Saturday: (2 Positions) 12:00 AM – 8:00 AM
- Monday to Thursday & Saturday: 5:00 PM – 12:00 AM
- Monday to Thursday: 6:00 PM – 12:00 AM & Friday: 5:00PM- 12:00 AM
- Sunday- Thursday: 5:00PM- 12:00 AM
Ways to Apply
Please apply using one of the following methods:
- Apply online at www.columbushouse.org
- Email your resume to hr@columbushouse.org
- Stop by 586 Ella Grasso Blvd, New Haven, CT 06519 to complete an application in person.
Key Skills
Crisis interventionHarm reductionClient managementTime managementOrganizational skillsTeamworkConfidentialityUniversal precautionsComputer literacyCultural competenceMental health awarenessSubstance abuse awarenessDual diagnosis awarenessResidential services
Categories
Social ServicesSecurity & SafetyHealthcare
Job Information
📋Core Responsibilities
The Resident Support Specialist is responsible for supervising clients to ensure compliance with Warming Center rules and maintaining site security. They must also complete required logs, incident reports, and daily rosters while providing compassionate care to vulnerable residents.
📋Job Type
seasonal temporary
📊Experience Level
0-2
💼Company Size
153
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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