JOB DETAILS
Receptionist (m/f/d)- Frankfurt am Main
CompanyMatrix42
LocationFrankfurt
Work ModeOn Site
PostedOctober 16, 2026

About The Company
Matrix42 is the leading European provider of IT and enterprise service management software. We are driving the advancement of AI-powered service management. We have offices in Finland, Germany, Poland, Spain and Sweden.
Our solutions optimize your business - even in areas you never thought possible.
About the Role
Your mission
You'll be the face of our company and the first point of contact for visitors, candidates, customers, and partners. As our Receptionist, you'll create a welcoming experience while ensuring the smooth day-to-day running of our office, including:
- Reception & Front Desk Management – welcome visitors, handle incoming calls and correspondence, and ensure a professional and friendly first impression.
- Visitor & Meeting Coordination – manage meeting room bookings, support guest visits, and coordinate refreshments when needed.
- Office Administration – keep the office organized, manage supplies, and support day-to-day administrative tasks.
- Travel & Team Support – coordinate travel arrangements and assist employees with organizational requests.
- Events & Workplace Experience – support the planning of team events and help maintain a positive and engaging office environment.
- Facility Coordination – liaise with vendors and service providers to ensure smooth office operations.
Your profile
- A degree or completed vocational training in office/administration/management (or similar).
- 1–2 years of relevant professional experience.
- Fluency in German and English (written and spoken).
- A “sunshine attitude” – positive, service-oriented, and proactive.
Why us?
Fixed-term: 24 months | Start: November 26 or laterDo you love keeping things organized, creating a welcoming atmosphere, and making sure the office runs smoothly?
We’re looking for a Receptionist in Frankfurt who brings structure, a hands-on attitude, and plenty of good vibes to our team.
Our Benefits
We could tell you about the 30 vacation days, or that self-managed, flexible hours are part of the deal. But honestly? That’s just standard.Here’s what makes working with us extra special:
- Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
- Social Day – One paid day per year to give back: volunteer, support a cause, or attend an environmental event.
- Bike leasing – Stay fit and sustainable. We’ll handle the contract and insurance.
- Pick your perk – Choose the benefit that fits your life best: fitness membership, public transport pass, retirement plan, or a monthly bonus.
And that’s just the beginning. Ask us what else is waiting for you!
Please note: Benefits and perks may vary depending on your location and local employment regulations.
Your contact person
Send us your application IN ENGLISH, including your salary requirements and earliest possible starting date, directly through our online portal via the "Apply for this job" button. If you have any questions, please do not hesitate to contact Michaela Hutnanova.We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.
We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender, gender identity, age, disability, ethnic origin, religion or belief, or sexual orientation.
About us
We are the European choice in intelligent service management – built on trust, powered by people!At Matrix42, we empower organizations to digitalize and automate their everyday work. With our platform, customers manage IT and business processes, assets, endpoints, and identities seamlessly—driving productivity, agility, security, and a better employee experience. Through integrated solutions and automation, we enable modern digital workplaces and true self-service.
Join a diverse team of over 600 professionals across Europe who are shaping the future of service management every day.
Our culture is built on a strong, value-based performance mindset—because success is not just about what we achieve, but how we achieve it. Guided by our four core values, we bring our vision to life every day:
- We love customers – we put customer success at the heart of everything we do
- Make it happen – we take ownership, act with speed, and turn ideas into impact
- Better every day – we continuously learn, improve, and push boundaries
- With respect – we collaborate with trust, openness, and appreciation for each other
We are committed to building an inclusive and diverse workplace where everyone feels valued and empowered. We welcome applications from all individuals, regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or identity.
Key Skills
Reception ManagementVisitor CoordinationMeeting Room BookingCall HandlingCorrespondence ManagementOffice AdministrationOffice OrganizationSupply ManagementTravel CoordinationEvent PlanningFacility CoordinationVendor CoordinationCustomer ServiceOrganizationGermanEnglish
Categories
AdministrativeCustomer Service & Support
Benefits
30 Vacation DaysFlexible Working HoursProfessional DevelopmentUp To 6 Additional Development Days Off Per YearPaid Social DayBike LeasingFitness MembershipPublic Transport PassRetirement PlanMonthly BonusHybrid Work
Job Information
📋Core Responsibilities
Welcome visitors and manage front desk operations, incoming calls, correspondence, meeting rooms, and guest visits. Maintain office organization and supplies, coordinate travel and events, support employees, and liaise with vendors and service providers.
📋Job Type
fixed term
📊Experience Level
0-2
💼Company Size
627
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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