JOB DETAILS
Assistant General Manager - Runza
CompanyPlum GPMM Tersylbran JV LLC
LocationOmaha
Work ModeOn Site
PostedOctober 16, 2026
About The Company
We're here to inspire our guests to - Live Well, with Taste.
Plum Market is an emerging leader in the food and beverage industry. We are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items.
Our Team Members are passionate about delivering the highest quality food, beverage, and essentials to our Guests, helping them achieve a better lifestyle. We make our Team Members and our Guests our top priority by delivering the best possible experience.
Guiding Principles
Passion, Experience, Culture, Social Responsibility, Education and Innovation.
Our Commitment to Quality
Whether in-store or online, we are committed to offering the very best selections of All Natural, Organic, Local, and Specialty items in a full-service shopping experience.
But most importantly, our Local Communities are our pride and joy. It is important to us to support, promote, and highlight the local businesses within each store’s community. We not only feature locally made products whenever possible, but we showcase them with our Miles to Market program, and list how many miles a product has traveled from its source to our store! Our local products typically travel less than 350 miles, or just about a tank of gas. Just look for the Miles to Market signs on local products around the store. Plum Market is not your neighborhood supermarket. It is much, much more. In short, our goal is to revolutionize the way your family shops for food.
About the Role
Assistant General Manager – Runza National Inc. (operated by Plum Market Food Service – Omaha Eppley Airfield)
Full-Time | Non-Exempt | Located at 4501 Abbott Drive, Omaha, NE 68110
About the Role:
The Assistant General Manager (AGM) supports the General Manager in leading daily operations at Runza, operated by Plum Market Foodservice at the Omaha Eppley Airfield. This position plays an essential role in delivering exceptional guest experiences, maintaining Runza brand standards, and fostering a positive, productive, and team-oriented work environment. The AGM acts as the GM’s right hand and takes ownership in the GM’s absence, ensuring operational continuity and service excellence.
What you will do:
- Oversee daily restaurant operations, including guest service, food preparation, staffing, product quality, cleanliness, and operational readiness.
- Lead shifts in the General Manager's absence, making operational decisions while maintaining established service and performance standards.
- Assist with recruiting, interviewing, hiring, onboarding, scheduling, training, and developing Team Members.
- Train and coach Team Members using Runza training guides and established procedures, emphasizing food quality and Simply Outstanding Service.
- Provide ongoing performance feedback, establish clear expectations, and assist with performance evaluations and corrective action documentation.
- Work alongside Team Members in food preparation and guest service positions, providing hands-on support during peak business periods.
- Manage inventory, ordering, receiving, portion control, stock rotation, and waste reduction to support food quality and cost-control goals.
- Monitor food safety, sanitation, workplace safety, and airport security compliance, ensuring proper documentation and timely corrective action.
- Maintain restaurant cleanliness, uniform standards, and a professional appearance consistent with Runza and Plum Market Foodservice expectations.
- Respond professionally to guest feedback and complaints, resolving concerns and creating positive guest experiences.
- Assist with labor management, sales tracking, operating expenses, and achievement of restaurant financial targets.
- Ensure accurate cash handling, register reconciliation, deposits, invoices, payroll documentation, and loss prevention procedures.
- Support employee scheduling to maintain appropriate staffing levels while meeting established labor targets.
- Identify opportunities for operational improvement and assist with implementing corrective measures following restaurant evaluations.
- Communicate operational concerns, Team Member issues, and performance updates promptly to the General Manager.
- Promote a positive workplace culture through teamwork, accountability, effective communication, and Runza's Make It All Better philosophy.
- Represent Plum Market Foodservice values and Runza brand standards in all daily operations and guest interactions.
What you will bring:
- 2–3 years of leadership experience in a food service, hospitality, or retail setting.
- Strong interpersonal and leadership skills with a team-oriented mindset.
- Excellent problem-solving abilities and ability to make quick decisions under pressure.
- Familiarity with inventory systems, food safety practices, and scheduling tools.
- Must be able to work a flexible schedule including mornings, evenings, weekends, and holidays.
- Ability to stand for extended periods and lift up to 50 lbs.
- Must pass airport background check and qualify for badging.
- Experience working in an airport or high-volume service environment.
- ServSafe or similar food safety certification.
- Knowledge of back-office systems, timekeeping, and basic financial reporting.
- Bilingual skills are a plus.
Key Skills
Restaurant operationsTeam leadershipInventory managementFood safetyStaff schedulingCustomer serviceProblem solvingCash handlingLoss preventionPerformance managementTraining and developmentFinancial reportingSanitation complianceAirport security complianceWaste reductionBack-office systems
Categories
HospitalityFood & BeverageManagement & LeadershipCustomer Service & SupportSecurity & Safety
Job Information
📋Core Responsibilities
The Assistant General Manager oversees daily restaurant operations, including food preparation, guest service, and maintaining brand standards. They also manage team scheduling, training, inventory control, and financial reporting to ensure operational excellence.
📋Job Type
full time
💰Salary Range
$24 - $27
📊Experience Level
2-5
💼Company Size
406
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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