Development Coordinator
The Development Coordinator is responsible for effectively using the donor CRM and related technologies to oversee accurate and timely gift entries, communicating effectively across teams and departments, coordinating donor stewardship, including gift acknowledgments, working with Finance to reconcile income and expenses, and supporting the Development Team with individual giving, grants, and special events.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Processes contributions received in-house, by ACH, and through third-party payment processors; reviews gifts made online and those entered by Membership for accurate coding, stewardship and recognition, and duplicate records.
- Prepares and cleans donor and prospect mail and email lists.
- Maintains donor, pledge, and event records in the CRM; ensures accuracy of donor records.
- Creates products (campaigns in the Pro Bono Center’s CRM) and pulls reports, with help from DC Bar IT.
- Prepares mail merges and prints and sends gift and pledge acknowledgments on a weekly basis.
- Supports donor stewardship and recognition and provides excellent customer service to donors and other stakeholders.
- Sets up and updates automated acknowledgement emails for online donations.
- Works with Finance to pay vendor invoices and code vendor and team expenses.
- Coordinates vendor proposals and deliverables.
- Follows up on tasks and monitors assigned projects independently, coordinating up and across teams.
- Enters guest information and attendance for the Presidents Reception, assists with other event logistics, and attends as a Pro Bono Center ambassador.
- Provides a wide array of administrative support functions for the Development Team.
- Conducts prospect research and prepares donor briefings.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS
- Strong project coordination skills as well as experience working with vendors and/or donors.
- Strong customer support skills.
- Proficient with Microsoft Office 365, including Word, Excel, Outlook, Teams, and SharePoint.
- Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
- Excellent oral and written communication skills.
- Must be detail-oriented and deadline-driven, and able to manage multiple priorities in a fast-paced environment while maintaining accuracy.
- Excellent interpersonal and customer service skills. Must work well in a team environment and be able to interact, including in-person, with Bar members, volunteers, vendors, the public and Pro Bono Center and Bar employees.
- Must work well under pressure, possess excellent organizational abilities, able to manage several priorities in a day, and take initiative to solve problems.
- Must be adaptable, creative, and self-motivated.
- Ability to handle and maintain the confidentiality of highly sensitive information.
PREFERRED QUALIFICATIONS
- Familiarity with mail merges and printing.
- Prior fundraising experience.
- Familiarity with budgets, coding revenue and expenses, and processing invoices.
- Experience with Nimble AMS or other CRM.
- Familiarity with Netsuite.
- Ability to create and refine development operations systems.
- Familiarity with AI tools.
This position is currently a hybrid position, with at least 2 days worked in the office and days worked remotely. The hybrid status of this position may change at any time subject to the Pro Bono Center’s discretion.
This is not an attempt to list all essential functions of this position. Job duties may change over time based on organizational/department needs.
The D.C. Bar Pro Bono Center is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability status, or any other applicable characteristics protected by law.
The D.C. Bar Pro Bono Center is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs, pursuant to applicable law. If you require reasonable accommodation as part of the application process, please contact Human Resources at HR@dcbar.org.
As part of the accommodation process, we will conduct an individualized interactive process and may ask you for additional information. Any final hiring decisions or start dates may be delayed while the accommodation review process is ongoing if the individual cannot begin work without the requested accommodation.
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