JOB DETAILS
Manager FOH
CompanyBBQ Holdings, Inc.
LocationMesa
Work ModeOn Site
PostedOctober 17, 2026
About The Company
BBQ Holdings is a dynamic and growing enterprise that owns and operates several different restaurant Brands across the United States, Canada and UAE. The company's primary focus is on growth and profitability, and it has a track record of success in expanding its operations and increasing revenue. In the fall of 2022 Canadian-based MTY Group completed the acquisition of BBQ Holdings, Inc. MTY Group is a franchisor and operator of multiple restaurant brands, including Tiki-Ming, Thai Express, and Jugo Juice, among others. The acquisition of BBQ Holdings provides MTY Group with a strong foothold in the U.S. restaurant market, as well as access to BBQ Holdings' portfolio of brands, including Famous Dave's, Village Inn, Granite City Food & Brewery, and Barrio Queen. With a strong portfolio of Brands and a proven track record of success, BBQ Holdings is well-positioned to contribute to MTY Group's continued growth and success in the years ahead.
About the Role
POSITION SUMMARY:
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.
The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant.
PRIMARY ACCOUNTABILITIES:
* Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
* Ensures customer satisfaction with all aspects of the restaurant and dining experience.
* Handles customer complaints, resolving issues in a diplomatic and courteous manner.
* Ensures compliance with alcoholic beverage regulations.
* Estimates food and beverage costs.
* Manages inventory and purchases food and supplies.
* Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
* Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
* Collaborates with chefs to develop appetizing menus.
* Maintains sales records and tracks cash receipts.
* Prepares and submits operations reports and other documentation requested by the regional manager.
* Performs other duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES:
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.
* Education/Certifications:
o High school diploma or equivalent required.
* Experience:
o Previous restaurant experience required, management experience preferred.
* Skills/Competencies:
o Strong supervisory and leadership skills.
o Excellent interpersonal skills with a focus on customer service.
o Excellent time management skills.
o Excellent organizational skills and attention to detail.
o Familiarity with food handling, safety, and other restaurant guidelines.
o Proficient with Microsoft Office Suite or related software.
o Flexibility to work a minimum of 50 hours per week, with the possibility of additional hours or adjustments based on company and business needs.
PHYSICAL REQUIREMENTS:
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
When performing the duties of this job, the employee is frequently required to move throughout the workplace; sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance, stoop, kneel and verbally communicate. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.
Key Skills
Restaurant managementFood safety complianceInventory managementCustomer serviceLeadershipTime managementOrganizational skillsMicrosoft Office SuiteMenu developmentFinancial reportingConflict resolutionStaff supervision
Categories
HospitalityFood & BeverageManagement & LeadershipCustomer Service & Support
Job Information
📋Core Responsibilities
The Restaurant Manager oversees daily operations, including food preparation, inventory management, and equipment maintenance to ensure health and safety compliance. They are also responsible for maintaining high levels of customer satisfaction, managing staff, and preparing operational reports.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
5798
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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