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JOB DETAILS

Front Desk Lead

CompanySafeSplash Cedar Park
LocationCedar Park
Work ModeOn Site
PostedOctober 17, 2026
About The Company
At SafeSplash, our purpose is clear: to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming. With more than 200 locations nationwide, we’re the largest network of swim schools in the U.S., connected by a shared curriculum, certified instructors, and a commitment to building safer, more confident swimmers at every level. Our network also includes SwimLabs, Swimtastic, Saf-T-Swim, Miller, and Sharkies—each aligned under the SafeSplash mission. Together, we serve swimmers of all ages and abilities, from baby’s first splash to competitive athletes refining their technique. We’re proud to offer franchise opportunities through our flagship brand, SafeSplash Swim Schools, the largest and most widely recognized name in our network. Families nationwide trust SafeSplash to deliver life-saving swim instruction rooted in safety, progress, and personalized learning. SafeSplash is part of Youth Enrichment Brands (YEB), alongside other purpose-driven organizations such as School of Rock, i9 Sports, and Nike US Sports Camps—expanding our reach and reinforcing our shared mission to enrich lives through learning and confidence. Whether you’re looking to make an impact in your community or invest in a business with purpose, SafeSplash offers a proven path forward—supported by the scale, systems, and mission of the nation’s leading swim school network.
About the Role
IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.
Smart fish swim in schools®  

You may be our next great Front Desk Lead at SafeSplash Cedar Park!   

Why work at Streamline Brands?
  • Competitive pay based on experience and skills
  • Flexible scheduling
  • Free swim lessons for your children
  • Free use of the best swim program in the area
  • We invest in you! Grow your career in the industry
What will you do as a Front Desk Lead?
  • Assist clients and visitors by greeting, welcoming, and directing them appropriately
  • Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments 
  • Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
  • Prepares and tracks donations to non-profit organizations 
  • Co-manages social media account by sharing swimmer milestone and upcoming events.
  • Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby. 
What are we looking for in a Front Desk Associate?
  • Happy and professional disposition; hospitable and caring
  • Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
  • Experience using spreadsheets and word processing software such as Microsoft Suite
  • Dependable and flexible schedule: will be required to work some evenings and weekends
  • Preferred qualifications: 
    • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
    • Customer Service experience 
    • Experience working in childcare or education
    • Experience in leadership or training a plus
    • CPR & First Aid Certified or willing to certify within 60 days of hire

Expected Hours: Up to 36 Hours
Pay: $17/hr+ depending on experience and qualifications
Key Skills
Customer serviceClient account managementRetail salesSchedulingSocial media managementMicrosoft SuiteSpreadsheet softwareWord processingCommunicationLeadershipTrainingChildcareCPRFirst Aid
Categories
Customer Service & SupportRetailSports & RecreationAdministrativeEducation
Benefits
Competitive payFlexible schedulingFree swim lessons for childrenFree use of swim programCareer growth opportunities
Job Information
📋Core Responsibilities
The Front Desk Lead is responsible for greeting clients, managing accounts, and handling retail sales while ensuring a welcoming environment. They also coordinate special events, manage social media updates, and assist with administrative tasks to support facility operations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
501
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
36 hours
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