JOB DETAILS
Assistant General Manager
CompanyCrunch Fitness - JFF North America
LocationUnited States
Work ModeOn Site
PostedOctober 17, 2026
About The Company
Crunch is a health club chain that leads the industry in fusing fitness and entertainment. Since opening our doors in 1989, our mission has been to make working out a good time. Today, we are renowned for creating one-of-a-kind group fitness classes and unique programming for our wildly diverse members. With this much going on, Crunch is more than a gym. It's a fitness community for all types of people, with all types of goals, exercising all different ways; working it out at the same place together.
About the Role
Benefits:
- Free gym membership
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
Assistant General Manager
Job Description & Performance Expectations
JOB DESCRIPTION
The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the
club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time,
salaried exempt position.
HOURS
• Monday – Thursday: 9:30 AM – 6:30 PM
• Friday: 9:30 AM – 3:30 PM
• Saturday or Sunday: 8:00 AM – 12:00 PM
Hours can be changed and are dependent on the club's pacing to sales goals and community outreach events.
RESPONSIBILITIES & EXPECTATIONS
Sales, Revenue & Collections
• Achieve target revenue goals through leadership and motivation of employees
• Daily past due account collections and calls
• Monitor flagged check-ins to increase revenue and collections
• Conduct tours and telephone inquiries for prospective members
Leadership & Team Development
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff
• Coordinate and work with other departments, including Personal Training and Group Fitness
• Promote a professional and inviting environment that enhances the quality of service and care offered to
members
Operations, Administration & Compliance
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Demonstrate a working knowledge of all standard operating procedures and policies
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and
general club maintenance
• Ensure the club meets standards for cleanliness, maintenance, safety, and security
• Other duties as assigned
These duties and responsibilities may change at any time.
JOB DESCRIPTION
The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the
club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time,
salaried exempt position.
HOURS
• Monday – Thursday: 9:30 AM – 6:30 PM
• Friday: 9:30 AM – 3:30 PM
• Saturday or Sunday: 8:00 AM – 12:00 PM
Hours can be changed and are dependent on the club's pacing to sales goals and community outreach events.
RESPONSIBILITIES & EXPECTATIONS
Sales, Revenue & Collections
• Achieve target revenue goals through leadership and motivation of employees
• Daily past due account collections and calls
• Monitor flagged check-ins to increase revenue and collections
• Conduct tours and telephone inquiries for prospective members
Leadership & Team Development
• Train and supervise the front desk, housekeeping, and Kid's Crunch staff
• Coordinate and work with other departments, including Personal Training and Group Fitness
• Promote a professional and inviting environment that enhances the quality of service and care offered to
members
Operations, Administration & Compliance
• Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametag
• Demonstrate a working knowledge of all standard operating procedures and policies
• Assist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, and
general club maintenance
• Ensure the club meets standards for cleanliness, maintenance, safety, and security
• Other duties as assigned
These duties and responsibilities may change at any time.
Key Skills
Sales leadershipRevenue managementStaff trainingTeam supervisionInventory managementPayroll administrationCustomer serviceFacility maintenanceCollectionsConflict resolutionOperations managementSafety compliance
Categories
Management & LeadershipSalesSports & RecreationCustomer Service & SupportAdministrative
Benefits
Free gym membershipFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance401(k)Bonus based on performanceDental insuranceEmployee discounts
Job Information
📋Core Responsibilities
The Assistant General Manager supports the General Manager in overseeing daily club operations, including staff supervision and facility maintenance. They are responsible for driving sales, managing revenue goals, and ensuring high-quality service for all members.
📋Job Type
full time
💰Salary Range
$40,000 - $48,000
📊Experience Level
2-5
💼Company Size
9028
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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