JOB DETAILS
Server
CompanyJeremiah's Italian Ice
LocationUnited States
Work ModeOn Site
PostedOctober 17, 2026
About The Company
At Jeremiah's Italian Ice, we've been scooping up our tasty frozen treats since 1996. Our Italian Ice is a decadent, refreshing treat with flavors spanning the taste spectrum, from the everyday to the exquisite and the eccentric.
With 30+ locations across five states, Jeremiah's Italian Ice stands poised for continued expansion as we bring our indulgent sweets to new markets.
From our quality tasty treats to our 5-star customer service and the way we value our Frog Squad Team Members, we are committed to delivering an unparalleled quick service experience for both our guests and Team Members. Here at Jeremiah's Ice, we like to keep things fun and upbeat, always staying true to our company's mantra: LIVE LIFE TO THE COOLEST! ®
About the Role
Benefits:
- Opportunity for advancement
- Training & development
- Employee discounts
- Flexible schedule
Summary
A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for delivering exceptional guest experiences while supporting daily store operations. Servers focus on providing friendly, efficient service, preparing and serving products to brand standards, and contributing to a clean, safe, and organized environment.
Servers do not have formal leadership responsibilities but are expected to work collaboratively with team members and follow guidance from the Store Manager or Lead Server.
Essential Functions
· Greet guests warmly, take orders accurately, and serve with a smile.
· Deliver exceptional 5-Star Guest Service at all times.
· Work collaboratively with team members to ensure smooth operations.
· Maintain professional relationships with co-workers, refraining from gossip.
· Answer guest questions accurately and politely.
· Support team members when needed to ensure a positive guest experience.
· Prepare, serve, and maintain all products according to brand standards for quality, consistency, and food safety.
· Demonstrate strong product knowledge, including Limited Time Offers, promotions, catering orders, and Rewards Program details.
· Perform opening and closing responsibilities as assigned.
· Maintain cleanliness, organization, and operational readiness of the store.
· Stock and rotate inventory to ensure efficiency and availability.
· Assist with upselling and guest engagement to support store sales.
· Follow portion control and preparation standards to minimize waste.
· Handle cash and other forms of payment accurately.
· Support sales goals by promoting add-ons, specials, and promotions.
Qualifications
Experience:
- Minimum of 1 year of experience in quick service, fast casual, retail, hospitality, or other customer service roles.
Knowledge, Skills & Abilities:
· Outgoing, friendly, and guest-focused personality.
· Ability to work independently and collaboratively as part of a team.
· Self-motivated and proactive in assisting guests and supporting team operations.
· Strong communication and interpersonal skills.
· Professional and enthusiastic representation of the brand.
· Enjoys engaging with guests and creating positive experiences.
Physical Demands:
· Must be able to sit, stand, or walk for extended periods; bend, kneel, twist, and lift up to 50 pounds; tolerate exposure to varying temperatures and noise levels.
· Ability to perform repetitive movements with arms, hands, and wrists.
· Ability to express or exchange ideas verbally and perceive sound by ear.
· Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
· Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
· Ability to turn or twist body parts in a circular motion.
· Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
Key Skills
Customer serviceCash handlingProduct knowledgeUpsellingFood safetyTeam collaborationCommunicationInventory managementOrganizationInterpersonal skills
Categories
HospitalityFood & BeverageCustomer Service & SupportRetail
Benefits
Opportunity for advancementTraining and developmentEmployee discountsFlexible schedule
Job Information
📋Core Responsibilities
The server is responsible for delivering exceptional guest experiences by greeting customers, taking orders, and serving products according to brand standards. They also support daily store operations, including maintaining cleanliness, managing inventory, and handling cash transactions.
📋Job Type
part time
📊Experience Level
0-2
💼Company Size
706
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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