Auxiliary Services Specialist

Position Summary

The Auxiliary Services Specialist is a cross-trained field professional responsible for delivering integrated pest management, grounds maintenance, landscaping, property beautification, exterior property support, seasonal services, and emergency response activities throughout OneCanopi communities.

This position performs a wide range of duties designed to maintain safe, healthy, attractive, and well-maintained residential communities. Employees in this classification are expected to perform both pest control and ground maintenance responsibilities daily and are assigned work based on operational priorities rather than a single specialty.

The Auxiliary Services Specialist represents OneCanopi in the field and is expected to provide exceptional customer service while maintaining the highest standards of safety, professionalism, regulatory compliance, and operational excellence.

Essential Duties and Responsibilities

Integrated Pest Management (IPM)

• Conduct interior and exterior pest inspections of residential units, common areas, offices, storage areas, and agency facilities. 
• Identify pest activity and determine appropriate treatment methods utilizing Integrated Pest Management (IPM) principles. 
• Apply approved pesticides and treatment products in accordance with EPA regulations, Ohio pesticide laws, manufacturer specifications, and agency policies. 
• Monitor, replace, and maintain bait stations, traps, monitoring devices, and treatment equipment. 
• Maintain detailed records of inspections, pesticide applications, and follow-up treatments. 
• Educate residents on pest prevention practices, sanitation, and housekeeping measures that reduce infestations. 
• Report structural deficiencies or maintenance issues contributing to pest activity. 
• Safely transport, store, and dispose of pesticides and hazardous materials. 

Grounds Maintenance

• Mow lawns and maintain turf areas. 
• Trim shrubs, hedges, and ornamental trees. 
• Edge sidewalks, curbs, and landscape beds. 
• Weed landscape areas and flower beds. 
• Plant flowers, shrubs, trees, and seasonal vegetation. 
• Apply mulch and maintain landscape appearance. 
• Remove litter and debris from agency properties. 
• Maintain parking lots, sidewalks, playgrounds, courtyards, and common areas. 
• Remove leaves and seasonal debris. 
• Maintain irrigation systems as assigned. 

Property Beautification

• Maintain curb appeal standards throughout OneCanopi communities. 
• Remove illegal dumping and bulk debris. 
• Assist with exterior painting and minor beautification projects. 
• Perform pressure washing of sidewalks, buildings, patios, and common areas. 
• Remove graffiti using approved methods. 
• Install community signage and seasonal decorations as assigned. 
• Assist with special landscaping projects.

Seasonal Operations

• Perform snow removal from sidewalks, entrances, parking lots, and common areas. 
• Apply salt and ice melt products. 
• Respond to severe weather events. 
• Remove fallen limbs and storm debris. 
• Assist with emergency property stabilization following storms or natural disasters. 
• Support agency emergency response activities as directed. 

Property Support

• Assist with vacant unit preparation. 
• Remove exterior hazards. 
• Identify safety concerns and maintenance deficiencies. 
• Assist Maintenance personnel with exterior projects when assigned. 
• Report damaged sidewalks, fencing, lighting, playground equipment, and other property concerns. 
• Assist with move-in and move-out support activities. 

Equipment Operation

Safely operate and maintain:

• Commercial lawn mowers 
• Zero-turn mowers 
• String trimmers 
• Hedge trimmers 
• Leaf blowers 
• Backpack sprayers 
• Hand sprayers 
• Pressure washers 
• Snow blowers 
• Hand tools 
• Agency vehicles 
• Trailers 
• Other equipment assigned by the division 

Perform daily inspections of assigned equipment and immediately report maintenance needs.

Customer Service

• Interact professionally with residents, visitors, contractors, and coworkers. 
• Respond courteously to resident questions regarding pest control, landscaping, and scheduled services. 
• Explain treatment procedures and safety precautions when appropriate. 
• Maintain positive working relationships with residents. 
• Represent One Canopi in a courteous, respectful, and professional manner at all times. 

Safety and Regulatory Compliance

• Comply with all OSHA, EPA, state, local, and agency regulations. 
• Wear required Personal Protective Equipment (PPE). 
• Follow all pesticide handling, storage, transportation, and disposal requirements. 
• Report unsafe conditions immediately. 
• Participate in required safety meetings and training. 
• Maintain Safety Data Sheet (SDS) compliance. 
• Operate equipment safely and responsibly. 

Administrative Responsibilities

• Complete daily work orders accurately and timely. 
• Maintain pesticide application records. 
• Record completed grounds maintenance activities. 
• Document equipment inspections. 
• Report completed assignments through the agency work order system. 
• Maintain accurate mileage, inventory, and supply usage records as required. 
• No supervisory requirements.

Minimum Qualifications

• High school diploma or GED preferred. 
• One (1) year of experience in landscaping, grounds maintenance, pest control, maintenance, facilities operations, or a related field preferred. 
• Valid Ohio driver's license with an acceptable driving record. 
• Ability to obtain an Ohio Registered Pesticide Technician License within 1^st week of hire date.
• Ability to obtain an Ohio Commercial Pesticide Applicator License within twelve (12) months of employment. 
• Ability to successfully complete One Canopi cross-training requirements. 

Preferred Qualifications

• Experience in public housing or multifamily property maintenance. 
• Experience with Integrated Pest Management (IPM). 
• Landscaping certification. 
• Commercial pesticide experience. 
• Snow removal experience. 
• OSHA 10 certification. 
• Experience operating commercial landscaping equipment. 

Knowledge, Skills, and Abilities

• Knowledge of landscaping and grounds maintenance practices. 
• Knowledge of basic pest management principles. 
• Ability to safely operate commercial equipment. 
• Ability to work independently with minimal supervision. 
• Ability to prioritize work assignments. 
• Ability to communicate effectively with residents and coworkers. 
• Ability to follow written and verbal instructions. 
• Strong customer service skills. 
• Ability to identify property safety hazards. 
• Ability to maintain accurate records. 

Physical Demands

The employee must frequently:

• Walk, stand, bend, stoop, kneel, crouch, and climb. 
• Lift and carry up to 75 pounds on a regular basis. 
• Push and pull commercial equipment. 
• Work from ladders as assigned. 
• Operate motor vehicles and powered equipment. 
• Perform repetitive motions associated with landscaping and pest control work. 

Work Environment

Work is performed primarily outdoors in all weather conditions and occasionally indoors within occupied residential units, common areas, and agency facilities. Employees may be exposed to heat, cold, rain, snow, insects, pesticides, dust, noise, uneven terrain, and other environmental conditions associated with field operations.

Licenses and Certifications

Required

• Valid Ohio Driver's License 

Required After Hire

• Ohio Commercial Pesticide Applicator License (within 12 months) 
• OSHA Safety Training 
• Bloodborne Pathogen Awareness (if required) 
• First Aid/CPR (preferred) 
• Ohio Registered Pesticide Technician License 1^st week of hire date. 

Performance Standards

Performance will be evaluated on:

• Productivity 
• Quality of work 
• Property appearance 
• Pest control effectiveness 
• Safety compliance 
• Customer service 
• Attendance and reliability 
• Teamwork 
• Equipment care 
• Documentation accuracy 
• Compliance with agency policies and regulatory requirements