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JOB DETAILS

MEDICAL RECORDS REPRESENTATIVE

CompanyWoolfson Eye Institute
LocationSandy Springs
Work ModeOn Site
PostedOctober 19, 2026
About The Company
Woolfson Eye Institute, headquartered in Atlanta, GA is proud to be the southeast’s leader in laser vision correction (including LASIK eye surgery), referral ophthalmology, cataract surgery, and cosmetic eye procedures. Led by LASIK industry pioneer, Dr. Jonathan Woolfson – founder and medical director, our team of world-renowned eye surgeons, physicians, optometrists, and medical staff take great pride in the unparalleled patient care we deliver to our patients. Whether you are coming to us for a laser vision correction procedure such as LASIK, for cataract surgery, or because you want a naturally rejuvenated appearance, our approach to patient care is unmatched in the Atlanta area and the southeast. At Woolfson, we believe in utilizing the most advanced and proven technology in the eye surgery industry. We make patient education a priority, perform the most advanced diagnostic tests, and take enormous pride in matching our patients to the most appropriate surgical treatment.
About the Role

Description

  

JOB SUMMARY 

The Medical Records Representative is responsible for processing requests for release of patient health information while following established State and Federal rules and regulations as well as Woolfson Eye Institute’s policies and procedures.


SUPERVISION: Reports to Center Manager


RESPONSIBILITIES

  • Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Consistent application of medical privacy regulations to guard against unauthorized disclosure.
  • Receive and process requests for patient health information/records in accordance with Company policies and procedures from within and outside the organization.
  • Scan and create digital images of paperwork to be stored in the electronic medical record.
  • Correspond to all voicemail, emails, intramail & tasks.
  • Maintain and update systems to logs/ spreadsheets in regard to requests, billing, payments, and statuses of requests.
  • Request records from storage facility
  • Coordinate log destruction and maintain records of Log destruction list.
  • Performs related work as required.

Requirements

  • High school diploma or GED required.
  • Previous experience with telephone systems and office equipment including copiers, adding machines, fax machines and computers Excellent communication skills.
  • Strong organizational skills.
  • Excellent written and verbal communication skills.
  • Proficient in Outlook and Microsoft Word and other EMR systems.

  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


EQUAL OPPORTUNITY EMPLOYER:

Woolfson Eye Institute is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Woolfson Eye Institute also takes affirmative action to employ, and advance in employment, qualified women, minorities and covered veterans. Woolfson Eye Institute also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Americans With Disabilities Act and applicable state laws.

Key Skills
Medical Records ProcessingRelease Of Health InformationHIPAA CompliancePatient PrivacyRecords ManagementElectronic Medical RecordsDocument ScanningRequest TrackingBilling And Payment TrackingWritten CommunicationVerbal CommunicationOrganizationMicrosoft OutlookMicrosoft WordTelephone SystemsOffice Equipment
Categories
HealthcareAdministrative
Job Information
📋Core Responsibilities
Process requests for patient health information in compliance with privacy regulations, company policies, and applicable state and federal rules. Safeguard, scan, track, and maintain medical records and related request, billing, payment, and destruction logs.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
148
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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