Maintenance Technician - Clarksville, TN

Description

 The Maintenance Technician (MT) is responsible for maintaining the safety, functionality, cleanliness, and overall appearance of the property. This position performs routine repairs, preventative maintenance, unit turns, and general upkeep of building systems, common areas, amenities, and grounds. The Maintenance Technician must demonstrate strong troubleshooting and problem-solving skills, follow company standards and safety procedures, and provide professional, timely, and courteous service to residents, coworkers, and management.

The Maintenance Technician works closely with the Property Manager and maintenance team to complete work orders, maintain property standards, manage supplies and expenses within budget, and ensure the property remains in good working condition. This position requires participation in an after-hours emergency on-call rotation, including weekends and holidays, with the ability to respond to assigned properties within 45 minutes when on call.

Essential Duties and Responsibilities

• Perform routine and emergency repairs involving HVAC, electrical, plumbing, appliances, carpentry, drywall, painting, and other building systems.
• Complete apartment unit turns according to company standards and established timelines.
• Respond to and complete work orders within 24 hours unless otherwise approved or awaiting completion by an outside contractor.
• Conduct scheduled preventative maintenance and inspections as directed by the Property Manager.
• Maintain the cleanliness, safety, and appearance of the property's interior and exterior common areas.
• Maintain pool and deck areas, including proper pool care, chemical handling, and compliance with applicable health department requirements.
• Maintain landscaping and grounds, and assist with exterior building and structural upkeep.
• Document all completed work, parts and materials used, and any outstanding repairs or required follow-up.
• Follow company procedures for equipment use, chemical handling, personal protective equipment (PPE), lockout/tagout, and other applicable safety requirements.
• Assist with monitoring maintenance expenses, supplies, and materials to help ensure adherence to the property's budget.
• Participate in daily team meetings to review work orders, ongoing projects, maintenance priorities, and property needs.
• Respond to assigned after-hours emergency calls according to company on-call procedures and response time requirements.
• Assist with training and supporting new maintenance team members as needed.
• Attend approved company and industry training sessions to develop technical skills and maintain knowledge of maintenance practices.
• Maintain professional communication and a clean, organized work area while providing friendly, customer service-oriented support to residents, coworkers, vendors, and management.
• Perform all duties in accordance with company policies, Fair Housing requirements, the Americans with Disabilities Act (ADA), applicable federal, state, and local laws, and other established standards.
• Perform additional duties as assigned by the Property Manager or supervisor.

Requirements

Job Requirements and Qualifications

Technical Skills and Experience

• Demonstrated knowledge of general property maintenance, troubleshooting, and repair techniques.
• Working knowledge of HVAC, electrical, plumbing, appliances, carpentry, drywall, painting, and other general building maintenance.
• Knowledge of pool maintenance, pool chemical handling, and applicable health and safety requirements.
• Ability to perform apartment unit turns and complete maintenance tasks to established company standards.
• Understanding of preventative maintenance practices, work order procedures, and maintenance documentation.
• Knowledge of safe work practices, including proper PPE use, lockout/tagout procedures, and safe handling of chemicals.
• Ability to use basic hand tools and common maintenance equipment safely and effectively.

Physical and Scheduling Requirements

• Must be able to lift and carry up to 50 pounds.
• Must have dependable transportation to and from work.
• Must possess a valid driver's license.
• Must be available to work the standard schedule of 8:30 AM to 5:30 PM.
• Must participate in assigned after-hours, weekend, and holiday emergency on-call rotations.
• Must be able to respond to the assigned property or properties within 45 minutes when designated as on call.
• Must be able to perform physical maintenance duties, including standing, walking, bending, reaching, lifting, and working in various indoor and outdoor conditions.

Professional Qualifications

• Must provide and maintain a basic set of personal hand tools. The property will provide heavy machinery and specialty equipment as needed.
• Must demonstrate reliability, dependability, accountability, and a strong work ethic.
• Must be able to communicate effectively, follow instructions, and work independently or as part of a team.
• Must demonstrate attention to detail, sound judgment, and effective problem-solving skills.
• Must maintain a professional, courteous, respectful, and customer service-oriented approach.
• Must be organized and able to prioritize tasks, manage time effectively, and meet established deadlines.
• Must be willing to assist with training and supporting other team members.
• Must be willing to attend required meetings, participate in approved training, and follow company policies and procedures.

Safety and Compliance

• Must comply with all company safety policies, OSHA requirements, and applicable federal, state, and local regulations.
• Must follow established procedures for equipment operation, chemical storage and handling, and workplace safety.
• Must comply with Fair Housing requirements, the ADA, and all other applicable laws and regulations.
• Must maintain clean, safe, and orderly work areas and promptly report safety hazards, property damage, and maintenance concerns.

Work Schedule: 8:30 AM – 5:30 PM, with required participation in a rotating after-hours, weekend, and holiday on-call schedule.

Reporting Relationship: Reports to the Property Manager or designated supervisor.

Physical Requirement: Ability to lift up to 50 pounds and perform routine property maintenance duties.

Tools and Equipment: Employee provides basic hand tools; the property provides heavy machinery and specialty equipment as needed.