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JOB DETAILS

HCP Specialist

CompanyBeltone New England
LocationWesterly
Work ModeOn Site
PostedOctober 19, 2026
About The Company
Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina. We specialize in providing the most advanced hearing aid technology available, paired with exceptional patient care and personalized service. Our team is made up of passionate Hearing Care Practitioners (HCPs), Patient Care Coordinators (PCCs), leadership professionals, and dedicated support staff—all united by a shared mission to improve lives through better hearing. With a strong foundation of experienced, long-tenured team members and a welcoming environment for new talent, we foster a culture of growth, collaboration, and purpose. At Beltone New England, our core values shape everything we do: we are Honest, Confident, Dedicated, Fun, and Colorful. These values not only guide how we treat our patients but also how we support and uplift one another as a team.
About the Role

Description

Are you considering a career change and interested in joining the Hearing Aid field? This role offers a unique opportunity to make a meaningful impact by helping patients improve their ability to hear. While the position is non-exempt, we prioritize work-life balance and provide the rewarding experience of restoring hearing and enhancing quality of life for our patients. If you're seeking a fulfilling and impactful career change, this is the perfect opportunity for you.


Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Hours: Monday through Friday, 9:00AM to 5:00PM

Compensation: $23.00 an hour

Location: You must travel between three offices in Rhode Island.  They are, Westerly, Narragansett and Cranston.


The Hearing Care Specialist position helps the Hearing Care Practitioner in the office manage the the patients by helping them with their hearing aids, checking the hearing aids to see if they are working properly, are their hearing aids synced up to their phones, are they clean, do they need to be reprogramed, and any other tasks to ensure the patients hearing aids are functioning properly. This is a licensed position so, Beltone will help in preparing you to be licensed if you do not already have one. 


Responsibility:

  • To assist the Hearing Care Practitioner with the patients after care.
  • Assessing patients for possible hearing issues and related disorders.
  • Administering hearing evaluations, tests, or examinations to patients to collect information on type and degree of impairment.
  • Will fit hearing aids and provide auditory rehabilitation to all in need.
  • Act as an ambassador in the community via outreach programs.
  • Use Speech Mapping for Real -Ear measurement.
  • Obtain ear mold impressions when needed.
  • Establish professional customer/employee/vendor relationships with a strong commitment to customer service.
  • Counsel patients during and after the evaluation process.
  • Meet the clinics monthly financial goals.
  • Conducts prospecting.
  • Insure conformance to vision, mission and values of the organization.

 Benefits:

  • 401(k) with a 4% match after a year
  • Health, Dental and Vision Insurance
  • FSA
  • Life insurance
  • Short- and long-term disability insurance 
  • AFLAC
  • 9 Paid Holidays
  • Paid Time Off
  • Paid Birthday Day Off
  • Employee Assistance Program (EAP)
  • Monthly bonus if you reach your office goal

Requirements

 You must travel between three offices in Rhode Island.  They are, Westerly, Narragansett and Cranston. 

 This position requires three weeks of training in Rhode Island.

 This position requires obtaining and maintaining the appropriate state license to practice as a HCP Specialist.

Key Skills
Hearing aid fittingHearing evaluationsAuditory rehabilitationSpeech mappingReal-ear measurementEar mold impressionsPatient counselingCustomer serviceProspectingCommunity outreach
Categories
HealthcareCustomer Service & SupportSales
Benefits
401(k) with a 4% matchHealth insuranceDental insuranceVision insuranceFSALife insuranceShort-term disability insuranceLong-term disability insuranceAFLAC9 Paid holidaysPaid time offPaid birthday day offEmployee assistance programMonthly bonus
Job Information
📋Core Responsibilities
The HCP Specialist assists the Hearing Care Practitioner by managing patient care, performing hearing evaluations, and fitting hearing aids. They are also responsible for conducting community outreach, meeting financial goals, and ensuring all hearing devices are functioning correctly.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
128
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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