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JOB DETAILS

Account Representative

CompanyAccount Recovery Specialists Inc
LocationWichita
Work ModeOn Site
PostedOctober 19, 2026
About The Company
“We’ll Make Your Business More Successful by Teaching You Ours.” It’s easy enough to claim partnership with one’s clients - ARSI seeks to prove our loyalty and ongoing concern for our clients’ well-being in a number of ways. No secrets. Nothing held back. We offer, free of charge, the lessons learned from over 40 years of daily experience in debt collection. Everything we do is done in the service of driving better outcomes for our clients and their consumers.
About the Role

Description

Account Recovery Specialists, Inc. (ARSI®) is a Kansas-grown, family-owned organization headquartered in Wichita, Kansas, with offices in Wichita and Dodge City. Since 1992, we have provided comprehensive accounts receivable management services and return millions of dollars annually to local Kansas businesses. ARSI® was recognized by insideARM.com as one of the Best Places to Work in Collections and was also named Best Places to Work – Medium-Sized Company by the Wichita Business Journal. 

We are currently accepting applications for a full-time Account Representative at our Wichita office. We are seeking motivated individuals who are passionate about delivering exceptional customer service, responding promptly to client needs, and helping consumers resolve account balances while representing our clients with professionalism and care.


Responsibilities may change at the discretion of management based on business needs.

  • Handle a high volume of inbound and outbound calls daily
  • Be responsible for accounts worked 
  • Obtain location information when needed
  • Adhering to FDCPA, HIPAA and all other Federal/State regulations as well as company procedures and policies

We offer competitive pay, flexible scheduling, career growth opportunities, and an excellent benefits package, including:

  • Health, Dental & Vision Insurance
  • TeleHealth Services
  • Life & AD&D Insurance
  • Short-Term & Long-Term Disability Insurance
  • Employee Assistance Program (EAP)
  • 401(k) & Roth 401(k) with Company Match
  • Health Care & Dependent Care Flexible Spending Accounts
  • Paid Vacation, Sick, & Personal Days
  • Paid Holidays
  • Medical, Maternity, & Paternity Leave
  • Tuition Reimbursement & Professional Development Programs
  • Referral Program & Performance Incentives
  • Performance Reviews & Career Advancement Opportunities
  • Years of Service Recognition
  • And Much More!

Build a Career with Purpose

Join a team that values growth, teamwork, compassion, and excellence while making a meaningful impact for Kansas businesses and consumers every day. Apply today to start your career with ARSI®!

Requirements

  • Strong verbal and written communication skills with effective problem-solving abilities 
  • Excellent organizational and time-management skills 
  • Ability to thrive in a fast-paced, team-oriented environment 
  • Bilingual (Spanish) a Plus!
  • Typing speed of at least 25 words per minute (required)



Key Skills
Customer ServiceCommunication SkillsProblem-solvingOrganizational SkillsTime-managementTeamworkTypingSpanishCollectionsAccount ManagementFDCPA ComplianceHIPAA Compliance
Categories
Customer Service & SupportFinance & AccountingAdministrative
Benefits
Health InsuranceDental InsuranceVision InsuranceTelehealth ServicesLife InsuranceAD&D InsuranceShort-term Disability InsuranceLong-term Disability InsuranceEmployee Assistance Program401(k)Roth 401(k)Company MatchHealth Care Flexible Spending AccountDependent Care Flexible Spending AccountPaid VacationPaid Sick DaysPaid Personal DaysPaid HolidaysMedical LeaveMaternity LeavePaternity LeaveTuition ReimbursementProfessional Development ProgramsReferral ProgramPerformance Incentives
Job Information
📋Core Responsibilities
The Account Representative will handle a high volume of inbound and outbound calls to assist consumers with account balances. They are responsible for maintaining accurate account records while ensuring full compliance with FDCPA, HIPAA, and other federal and state regulations.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
46
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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