JOB DETAILS
PHARMACY/LEAD CERTIFIED TECHNICIAN
CompanyThe Kroger Co.
LocationLivonia
Work ModeOn Site
PostedOctober 20, 2026
About The Company
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™.
Founded in 1883 as a single grocery store in Cincinnati, The Kroger Co. has grown into one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states and the District of Columbia, operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift.
We operate under a variety of banner names, including supermarket and retail brands Harris Teeter, Ralphs, Fred Meyer, King Soopers, Smith’s, Fry’s, QFC, Dillons, Mariano’s, Food 4 Less, Pick ’n Save and City Market. Beyond grocery, our pharmacy teams care for customers at more than 2,200 locations nationwide.
Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.
The Kroger story is driven by its people. Many of our associates come for a job and discover a career, supported by talent and leadership development, up to $21,000 in tuition reimbursement and more than 16 Associate Resource Groups. Together, we are creating the future of grocery retail.
We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities.
To learn more about us, visit TheKrogerCo.com. To explore careers, visit TheKrogerCo.com/careers.
About the Role
Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
- Maintain a current national and/or state registration, certification, or license depending on state requirements
- Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Train and mentor new hire technician day-to-day training and support for pharmacy associates
- Encourage, monitor and assist new techs through the technician training program
- Ensure execution of department standards by leading by example and delegating as necessary
- Serve as the primary representative for store-wide meetings/huddles
- Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
- Complete the PIC Assistant process walk
- Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
- Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
- Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
- Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Administer immunizations where applicable by state law
- Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Minimum
- High School Diploma or GED
- 1 year of Pharmacy Certified Technician experience within the Kroger enterprise
- Must be at least 18 years of age
- Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
- Self-motivated, able to organize, prioritize, plan and meet deadlines
- Proven attention to detail and stellar customer service skills
- Excellent communication skills with leaders and peers
- Completion of national and/or state registration, certification or license depending upon state requirements
- Ability to handle highly confidential information
Desired
- 1 year or more of previous experience in a management or supervisory role
Responsibilities
- Support company health and wellness initiatives- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
- Maintain a current national and/or state registration, certification, or license depending on state requirements
- Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
- Train and mentor new hire technician day-to-day training and support for pharmacy associates
- Encourage, monitor and assist new techs through the technician training program
- Ensure execution of department standards by leading by example and delegating as necessary
- Serve as the primary representative for store-wide meetings/huddles
- Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
- Complete the PIC Assistant process walk
- Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
- Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
- Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
- Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
- Administer immunizations where applicable by state law
- Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
- High School Diploma or GED
- 1 year of Pharmacy Certified Technician experience within the Kroger enterprise
- Must be at least 18 years of age
- Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
- Self-motivated, able to organize, prioritize, plan and meet deadlines
- Proven attention to detail and stellar customer service skills
- Excellent communication skills with leaders and peers
- Completion of national and/or state registration, certification or license depending upon state requirements
- Ability to handle highly confidential information
- 1 year or more of previous experience in a management or supervisory role
Key Skills
Pharmacy OperationsCustomer ServiceTeam LeadershipInventory ManagementHIPAA ComplianceImmunization AdministrationStaff SchedulingMentoringData EntryAdjudicationSafety CompliancePatient CareConflict ResolutionCommunicationOrganizationAttention To Detail
Categories
HealthcareRetailManagement & LeadershipCustomer Service & SupportSecurity & Safety
Job Information
📋Core Responsibilities
The Lead Certified Pharmacy Technician will oversee daily pharmacy operations, including staff training, scheduling, and inventory management. They will also provide direct patient care, assist the pharmacist with clinical services, and ensure compliance with all safety and legal regulations.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
151544
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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