JOB DETAILS
GROCERY/DEPT LEADER
CompanyThe Kroger Co.
LocationWestland
Work ModeOn Site
PostedOctober 20, 2026
About The Company
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™.
Founded in 1883 as a single grocery store in Cincinnati, The Kroger Co. has grown into one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states and the District of Columbia, operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift.
We operate under a variety of banner names, including supermarket and retail brands Harris Teeter, Ralphs, Fred Meyer, King Soopers, Smith’s, Fry’s, QFC, Dillons, Mariano’s, Food 4 Less, Pick ’n Save and City Market. Beyond grocery, our pharmacy teams care for customers at more than 2,200 locations nationwide.
Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.
The Kroger story is driven by its people. Many of our associates come for a job and discover a career, supported by talent and leadership development, up to $21,000 in tuition reimbursement and more than 16 Associate Resource Groups. Together, we are creating the future of grocery retail.
We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities.
To learn more about us, visit TheKrogerCo.com. To explore careers, visit TheKrogerCo.com/careers.
About the Role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
- Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
- Plan, organize and supervise the inventory process
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
- Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports
- Monitor and control expenses for the department
- Stay current with present, future, seasonal and special ads
- Implement the period promotional plan for the department
- Prepare and submit seasonal critiques for the sales and merchandising supervisor
- Create and execute sales promotions in partnership with store management
- Understand the store’s layout and be able to locate products
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Adhere to all local, state and federal laws, and company guidelines
- Train and develop associates on performance of their job and participate in the performance appraisal process
- Develop adequate scheduling to manage customer volume throughout hours of operation
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Communicate company, department, and job specific information to associates
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
MINIMUM
- High School Diploma or GED
- Any management experience
DESIRED
- 1 year of grocery retail experience
Key Skills
Team LeadershipInventory ManagementCustomer ServiceStaff TrainingBudgetingConflict ResolutionFood Safety ComplianceMerchandisingPerformance ManagementSchedulingCommunicationProblem SolvingFinancial ReportingOperations Management
Categories
RetailManagement & LeadershipCustomer Service & SupportFood & Beverage
Job Information
📋Core Responsibilities
The Grocery Department Leader is responsible for directing daily operations, supervising staff, and ensuring an outstanding customer experience. They must also manage inventory, maintain food safety standards, and assist with financial budgeting and promotional planning.
📋Job Type
full time
📊Experience Level
0-2
💼Company Size
151544
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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