JOB DETAILS
KITCHEN PLACE/LEAD CLERK
CompanyThe Kroger Co.
LocationRoyal Oak
Work ModeOn Site
PostedOctober 20, 2026
About The Company
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™.
Founded in 1883 as a single grocery store in Cincinnati, The Kroger Co. has grown into one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states and the District of Columbia, operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift.
We operate under a variety of banner names, including supermarket and retail brands Harris Teeter, Ralphs, Fred Meyer, King Soopers, Smith’s, Fry’s, QFC, Dillons, Mariano’s, Food 4 Less, Pick ’n Save and City Market. Beyond grocery, our pharmacy teams care for customers at more than 2,200 locations nationwide.
Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items.
The Kroger story is driven by its people. Many of our associates come for a job and discover a career, supported by talent and leadership development, up to $21,000 in tuition reimbursement and more than 16 Associate Resource Groups. Together, we are creating the future of grocery retail.
We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities.
To learn more about us, visit TheKrogerCo.com. To explore careers, visit TheKrogerCo.com/careers.
About the Role
Plan, order, and organize of merchandise. Train, coach and direct all associates that work within the specific areas of the Kitchen Place Department. Perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Responsible for building sales and profits of assigned Kitchen sections.
- Maintain proper inventory levels to maximize sales and profits.
- Responsible for pricing and displaying of all merchandise.
- Merchandise all end caps, power wings, mission tables, vignettes and cross merchandising within assigned Kitchen section.
- Maintain proper signage, tags and promotional materials for assigned Kitchen section.
- Maintain all new planograms within assigned Kitchen section.
- Respond appropriately to customer or associate comments, complaints, requests, accidents, and questions.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Use Magic System to manage the ordering/replenishment of all merchandise.
- Use Magic System to insure proper accounting of product received and balance on hand information.
- Coach and Train associates in effective, productive merchandising techniques, customer services, product presentation, and promotional activities.
- Implement company programs and adhere to company policies and procedures, particularly in the areas of safety and sanitation.
- Communicate and interact with employees and customers to provide a positive impression.
- Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
- Maintain floor, shelf and Kitchen areas clean and up to sanitary standards.
- Execute the Marketplace Sales Plan 100 percent.
- Keep updated on all new planogram revisions, Marketing Bulletins, and notes and communication.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
- Willing to work weekends and holidays.
- Understand all key components of department operations.
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Demonstrate ability to manage people and organize workloads.
- Demonstrate ability to make intelligent decisions quickly.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
- Effective written and verbal communication skills.
- Qualified and able to operate power machinery and work with various job tools.
Desired
- Grocery retail work experience.
- Past work record reflects dependability and integrity.
Key Skills
MerchandisingInventory managementTeam leadershipStaff trainingCustomer serviceSales growthPlanogram executionPricing strategySafety complianceSanitation standardsConflict resolutionPerformance managementProduct replenishmentCommunication skillsPower machinery operation
Categories
RetailManagement & LeadershipCustomer Service & SupportFood & Beverage
Job Information
📋Core Responsibilities
The Lead Clerk is responsible for managing the Kitchen Place department, including ordering merchandise, maintaining inventory, and executing sales plans. They also supervise, train, and coach associates to ensure high standards of customer service, safety, and operational efficiency.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
151544
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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