JOB DETAILS
Technical Support Specialist
CompanyGCS Global Clearance Solutions
LocationStockach
Work ModeOn Site
PostedOctober 20, 2026
About The Company
Global Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. Founded in 2015, the company develops and deploys mission ready systems while delivering end to end clearance services for landmines, ERW and IEDs across humanitarian, military and commercial sectors. With German engineering, a multinational expert team and operations in more than 30 countries, GCS reduces explosive risks, restores safe land usage and enables secure movement as a full‑solution provider.
About the Role
Who we are
We are where the future begins - Global Clearance Solutions (GCS) is a Switzerland-based provider of integrated technological and operational solutions for explosive threat mitigation. Founded in 2015, the company develops and deploys mission ready systems while delivering end to end clearance services for landmines, ERW and IEDs across humanitarian, military and commercial sectors. With German engineering, a multinational expert team and operations in more than 30 countries, GCS reduces explosive risks, restores safe land usage and enables secure movement as a full‑solution provider.
Your Responsibilities
- Technical point of contact for customers in the NGO, government, defence and industrial sectors, as well as internal departments
- Coordination and follow-up of technical enquiries, complaints, and warranty and guarantee claims
- Planning, coordination and supervision of factory repairs, maintenance work and technical modifications to our systems
- Preparation of service reports, technical documentation and customer documentation
- Maintenance of machine, service and technical master data
- Acting as the interface between customers, Service, Engineering, Production and Logistics
- Contributing to the continuous improvement of our service and support processes
Your Profile
- Completed technical training, e.g. as an industrial mechanic, agricultural machinery mechatronics technician, automotive mechatronics technician or equivalent qualification
- Ideally, experience in technical support, service or maintenance
- Technical understanding of mechanical, electrical and hydraulic systems
- Structured, independent and solution-oriented approach to work
- Strong communication and organisational skills
- Confident user of MS Office; SAP knowledge is an advantage
- Very good command of German and good command of English, both written and spoken
- Team player with initiative and a strong customer focus
We offer you
The opportunity to play an active and meaningful role in shaping the future of our globally active company and to develop yourself within the company. Flat hierarchies, a pleasant working atmosphere, flexible working hours and workplace regulations as well as attractive compensation is what sets us apart.Your Location
Global Clearance Solutions Germany GmbHHardtring 12
78333 Stockach
gcs.ch
Contact details
Apply now with your application documents, your salary expectations and your availability and become part of our GCS team.About us
You can find more information on our career page.Key Skills
Technical supportMechanical systemsElectrical systemsHydraulic systemsCustomer serviceTechnical documentationMaintenanceTroubleshootingCommunicationOrganizational skillsMS OfficeSAP
Categories
Customer Service & SupportEngineeringManufacturingLogisticsSecurity & Safety
Benefits
Flexible working hoursPleasant working atmosphereAttractive compensation
Job Information
📋Core Responsibilities
The Technical Support Specialist acts as the primary technical contact for customers, managing enquiries, complaints, and warranty claims. They are responsible for coordinating factory repairs, maintaining technical documentation, and serving as an interface between internal departments like Engineering and Production.
📋Job Type
permanent employee
💰Salary Range
€4,300 - €4,500
📊Experience Level
2-5
💼Company Size
121
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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