Bistro & Events Manager
The Courtyard by Marriott, Exeter Sandy Park, The Hotel opened in 2022 and is uniquely positioned next to the Exeter Chiefs Rugby Stadium with 250 bedrooms. Whether you are a rugby fan or not – this is destination for talent spotting
The View; A completely unique roof top restaurant & bar venue offering locally sourced fresh produce in Exeter. Distinctly visible from far distances and is synonymous with the service experience provided, it features elegant and spacious seating in a contemporary design.
Kitchen & Bistro; Located on our 3rd floor, this more relaxed dining option caterers for the business guests all day and offers simple dishes using the best local ingredients Devon has to offer.
As well as our 2 culinary offerings, we cater for meetings and events whilst hosting elite sports teams, along with bespoke celebrations.
YOUR EFFORTS, OUR APPRECIATION
Salary from £36,000 - £40,000 per Annum
£1,000 Joining bonus after 6 months Completion in the role
- Meals - Complimentary Meals in our canteen.
- Private Medical - Look after your wellbeing
- Life Insurance – Protection for Loved Ones
- Holiday - 23 days of holiday + public holidays (Increase over time)
- Uniform Provided
- Company Enhanced Pension Scheme – Save for your future.
- Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
- Celebrate - Awards and Recognition Celebrations
- BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more!
- Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
- Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties
We are looking for an experienced Bistro & Events Manager to lead our operations within our 3rd Floor Space, which hosts conferences and events and a casual dining offering ‘Kitchen & Bistro’ whilst delivering exceptional guest experiences and maintaining Marriott Courtyard brand standards.
Key Responsibilities
- Manage the day-to-day operation of the Bistro and conference spaces,
- Liaise with the sales teams to ensure all event requirements, dietary needs, and service expectations are met.
- Work closely with the kitchen team to develop menus, maintain allergen information, and continuously enhance the guest offering.
- Ensure consistent delivery of excellent service and Marriott brand standards.
- Lead, coach, develop, and inspire the team, creating a positive and engaged working culture.
- Manage staffing, training, performance, and succession planning.
- Monitor costs, stock control, and departmental performance to support business objectives.
- Takes ownership of a guest complaints & problem until it is resolved
About You
- Proven experience in food & beverage and conference & events management.
- Strong leadership and team development skills.
- Excellent organizational and communication abilities.
- A hands-on approach with a passion for delivering outstanding guest experiences.
- Sound understanding of food safety, dietary requirements, and allergen management.
- Strong computer skills with experience of purchase ordering system such as purchase warrior
- Financial understanding creating schedules based on needs for the business
- Knowledge of scheduling and payroll systems such as Fourth
What You'll Bring
- A passion for hospitality, a commitment to excellence, and the ability to lead from the front while creating memorable experiences for guests and developing a high-performing team.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
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