JOB DETAILS
RV Front Desk Supervisor
CompanyUmpqua Hospitality LLC
LocationCanyonville
Work ModeOn Site
PostedOctober 20, 2026
About The Company
Welcome to UIDC — Where Opportunity Meets Diversity
Umpqua Indian Development Corporation (UIDC) is the business division of the Cow Creek Band of the Umpqua Tribe of Indians - one of Southern Oregon’s most diverse and dynamic employers. Our passion is people, and we believe in building careers that fit your skills, passions, and goals.
Our nine business holdings include Seven Feathers Casino Resort, Seven Feathers Travel Center, Anvil Northwest, Takelma Roasting Company, Umpqua Property Services, Creekside Hotel & Suites, Seven Feathers RV Park, Umpqua Technologies, and K- Bar Ranches — spanning industries such as casino gaming, hospitality, food & beverage, cutting-edge technology, branding and graphic design, coffee roasting, property management, landscaping and maintenance, ranching, and a full-service fuel center.
This breadth means we offer something truly unique: a career path that fits your skills, your passions, and your goals — whether that’s on the gaming floor, behind the scenes in tech, or out in the fields at our ranches.
At UIDC, we don’t just fill jobs — we build careers. We invest in our people with comprehensive training, ongoing development, and clear advancement opportunities. Our stable work environment and supportive culture have earned us a reputation as a premier employer.
We back our commitment to our team with a robust benefits package including medical, dental, vision, and prescription coverage, generous paid time off, a 401(k) plan with employer match, fuel discounts, free meals, and flexible pay options.
If you want to be part of a company that values your growth and truly appreciates your dedication, UIDC is ready for you. Explore our opportunities — your next great career move is here.
About the Role
Description
POSITION PURPOSE:
Responsible for daily operation of the office including guest registration and fee collection, staffing, purchasing, inventory and accounting.
ESSENTIAL FUNCTIONS:
- Oversees guest registration, fee collection, purchasing and accounting for RV Park.
- Assist in the Interview and selection process of RV staff.
- Ensures adequate training to all new staff members.
- Assist in evaluating the job performance of each Front Desk and Guest Service staff. Makes suggestions for improvement and corrective action for Front Desk and Guest Service staff when necessary.
- Places reservation and coordinating for group.
- Creates weekly schedule for staff ensuring adequate coverage.
- Receives vendor invoices, verifies information and processes for payment.
- Creates and processes Purchase Order Requisitions & Check Disbursement Requests for the RV Park.
- Collects payment and prepare bank deposits.
- Maintains a neat and clean appearance of staff and work areas at all times.
- Coordinates with the maintenance department for repairs and maintenance.
- Maintains working relationships and communicates in a professional manner and friendly environment with all departments.
- Ensures all staff shows professionalism and courtesy towards all guests including co-workers.
- Ensures and upholds the resort commitment to provide exemplary guest service.
- Encourages and demonstrates positive morale characteristics for all staff.
- Ensuring safety and understands emergency procedures and how to act upon them.
- Provides constructive input to foster process improvement within the department.
- Maintains confidential information that is received in verbal, written, and electronic media. Limits access to information on a job-related, need-to-know basis.
- Performs and assists with other duties and responsibilities set forth by RV Resort Manager.
- Resolves or refers to management guest requests, concerns, complaints or suggestions in an effort to provide exceptional guest service.
Requirements
QUALIFICATIONS:
- High School Diploma or GED Certificate required.
- 2 years of previous experience in office management required.
- RV Park office experience preferred.
- Analytical/mathematics skills essential.
- Excellent verbal and written communication skills.
- Able to read and comprehend written instructions.
- Excellent guest service approach in dealing with customers/guests.
- Must be computer literate.
- Strong clerical experience required.
- Must have good organizational skills.
- Ability to handle multiple priorities and tasks.
- Current and valid Oregon Drivers License with the ability to qualify for the UIDC’s Drivers Program.
Key Skills
Office managementGuest registrationFee collectionStaff supervisionInventory managementAccountingSchedulingVendor managementPurchase order processingCustomer serviceCommunicationComputer literacyOrganizational skillsConflict resolutionSafety procedures
Categories
HospitalityAdministrativeCustomer Service & SupportManagement & LeadershipFinance & Accounting
Job Information
📋Core Responsibilities
The RV Front Desk Supervisor oversees daily office operations, including guest registration, fee collection, and staff management. They are responsible for creating schedules, processing vendor invoices, and ensuring exemplary guest service standards are maintained.
📋Job Type
full time
📊Experience Level
2-5
💼Company Size
34
📊Visa Sponsorship
No
💼Language
English
🏢Working Hours
40 hours
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